Systems Engineer driving automation and managing IT services at Persona's fast - growing identity platform. Overseeing macOS endpoint management and scalable IT automation solutions.
About the role
- IT Systems Engineer responsible for MDM, VPN platforms, and cybersecurity at fast-growing tech company. Ensure operational readiness and security compliance while managing IT infrastructure.
Responsibilities
- Select and implement a new MDM platform (e.g. Jamf, Kandji, Intune, or similar) to manage ~150 macOS and Windows laptops.
- Evaluate and provision a new VPN provider to enable secure remote access for all employees.
- Own device lifecycle management; procurement, setup, tracking, repairs, and offboarding.
- Maintain an accurate asset inventory and documentation for all hardware, software, and access systems.
- Administer and secure core SaaS systems such as Google Workspace, Slack, and internal tools.
- Implement and maintain endpoint security standards; disk encryption, antivirus, patching, and compliance baselines.
- Lead cybersecurity and phishing awareness training, coordinating internal sessions or external providers.
- Act as the escalation point for device and connectivity issues, formalising a helpdesk process to track and monitor requests.
- Provide both remote and on-site support as needed to ensure employees can work productively and securely.
- Automate repetitive IT processes and build lightweight self-service workflows for employees.
- Partner with engineering and security teams to align device and network controls with company security policies.
- Create and maintain clear IT documentation, runbooks, and lightweight policies that support compliance and operational readiness (e.g. SOC 2, ISO 27001).
- Security engineering in GCP — contributing to identity, access, and infrastructure security.
- Vulnerability scanning and management within our CI/CD pipelines and internal systems.
- Supporting wider company security initiatives, including risk assessments and technical controls.
Requirements
- 3+ years of experience in IT operations, systems administration, or similar.
- Experience deploying and managing MDM solutions (Jamf, Kandji or equivalent).
- Strong understanding of endpoint security and device compliance.
- Experience evaluating and implementing VPN or remote access solutions.
- Familiarity with cybersecurity awareness practices and training delivery.
- Proficiency with macOS and Windows device administration.
- Familiarity with identity and access management within SaaS environments (e.g. Google Workspace).
- Experience supporting SOC 2 or ISO 27001 readiness.
- Familiarity with SaaS management platforms (e.g. BetterCloud, Torii, Fleet).
- Exposure to network configuration and office connectivity setup.
- Experience in a scaling tech company.
- Ability to script or automate processes using a combination of coding languages and workflow automation tools such as n8n or Zapier.
- Excellent communication and problem-solving skills, with the ability to support employees directly and effectively.
- Comfortable building processes from scratch and iterating in a fast-paced scale up.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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