Principal Safety and Reliability Engineer developing and supporting safety design for mission - critical aerospace systems. Engaging in design reviews and ensuring compliance with requirements.
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Hybrid Site Reliability Engineer
Posted 2 months ago
About the role
- Site Reliability Engineer maintaining Taco Bell's Smarthub technology platform. Troubleshooting store issues and enhancing customer experience through innovative solutions.
Responsibilities
- Troubleshoot and analyze store level issues.
- Conduct production validation test for deployments.
- Document processes, tools, and known solutions.
- Participate in problem records troubleshooting bridges.
- Communicate findings clearly during issue investigation.
- Analyze ingested metrics to identify store or platform level issues.
- Implement monitoring and alerting.
- Participate in sprint planning, design, operations and deployment meetings.
- Serve as SRE liaison for Platform, Service Desk and Proactive teams.
- Support vendor NextGen projects and platform upgrades.
- Maintain vendors build servers for smarthub in Taco Bell lab.
- Validate and coordinate resolutions across teams.
- Support existing tools.
- Apply technical knowledge and learning to improve the tooling.
- Initiate and work on projects that provide value to Engineering, SRE, or SD teams.
Requirements
- Bachelor's degree in Computer Science, Engineering, or a related field.
- 1–3 years of experience in IT, systems engineering, DevOps, or technical support.
- Experience with containerized platforms, API/Microservices and software development life cycle.
- Practical knowledge working with Linux systems.
- Familiarity with observability platforms such as Datadog.
- Experience with automation and basic scripting using Bash or Python
- Solid understanding of system monitoring principles
- Strong analytical and problem-solving abilities
- Demonstrated ability to learn rapidly and adapt within fast-paced environments
- Strong attention to detail
- Demonstrates curiosity and initiative in learning
- Communicate effectively with peers and cross-functional teams
- Shows ownership and follow-through on assigned tasks+
Benefits
- Hybrid work schedule and year-round flex day Friday
- Onsite childcare through Bright Horizons
- Onsite dining center and game room (yes, there is a Taco Bell inside the building)
- Onsite dry cleaning, laundry services, carwash
- Onsite gym with fitness classes and personal trainer sessions
- Up to 4 weeks of vacation per year plus holidays and time off for volunteering
- Tuition reimbursement and education benefits
- Generous parental leave for all new parents and adoption assistance program
- 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting
- Comprehensive medical & dental including prescription drug benefits and 100% preventive care
- Discounts, free food, swag and… honestly, too many good benefits to name
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