Measurement Lead for Yum's AI transformation, enhancing AI readiness and driving automation initiatives across teams. Collaborate to improve productivity and operational speed.
Responsibilities
Grow enterprise AI Adoption and champion communities that amplify usage across brands, functions, and markets
Maintain and evolve the AI Academy, ensuring development paths remain current with the rapid pace of AI advancements
Identify, evaluate, and introduce emerging AI tools and features that materially improve employee productivity
Support the design and delivery of learning content, playbooks, and enablement sessions that strengthen enterprise AI fluency
Partner with functional teams to map end-to-end workflows, uncover pain points, and identify opportunities for agent-driven automation
Translate business needs into structured requirements for Crave AI agent builds, ensuring clarity across engineering, product, and operations teams
Manage the full lifecycle of automation projects - from scoping and requirements to pilots, rollout, and iteration
Create artifacts, demos, and storytelling materials that articulate value and progress
Establish repeatable processes, templates, and best practices to scale workflow discovery and automation across the enterprise
Build strong relationships across technology, operations, learning, brand teams, and global markets
Drive alignment and decision-making through strong communication, structured thinking, and problem-solving
Serve as a trusted partner to teams adopting new AI tools, offering guidance, troubleshooting, and clarity during change
Help cultivate a culture of experimentation, continuous learning, and AI-first ways of working
Requirements
3–5+ years in roles such as strategy, operations, AI/tech enablement, consulting, product, or change management
Ability to distill complex, ambiguous problems into clear, actionable frameworks
Ownership mindset with a track record of taking initiatives from concept to execution
Strong workflow analysis, process-design, and operational problem-solving skills
Excellent written and verbal communication, including executive-ready storytelling
Comfort with modern AI tools and a commitment to staying current on emerging technologies
Change-management and training expertise, including driving adoption, enabling users, and supporting behavioral/operational shifts
Strong interpersonal skills, with a reputation for building trust quickly and effectively
**Preferred Qualifications**
Experience in transformation, learning & development, product operations, or AI enablement programs.
Familiarity with workflow automation tools, prompt engineering, or LLM-based systems (not required, but helpful).
Exposure to QSR, retail, or large-scale operational environments.
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