Manager, Internal Communications at Yum! Brands connecting employees to purpose and culture through clear storytelling. Lead communications strategies for HR and enterprise-wide initiatives.
Responsibilities
Develop and execute communication strategies aligned to Yum!’s mission, culture, priorities and values.
Distill complex business initiatives into clear, actionable messages that resonate with employees.
Proactively identify communication needs, risks and engagement opportunities.
Serve as a strategic partner to leaders, providing guidance on messaging, tone, timing and engagement.
Lead communications for HR programs and initiatives that support attraction, retention and career development.
Build campaigns and content that strengthen employee engagement, recognition and belonging.
Partner with HR to ensure consistent, employee-centric messaging across people-related programs.
Manage and evolve internal channels (e.g., intranet, newsletters, digital screens, town halls) to deliver a cohesive employee experience.
Write and edit compelling, high-quality content, including articles, presentations, scripts, leader messages and storytelling assets.
Enhance content through strong editorial judgment, creativity and an understanding of what drives engagement.
Support communication strategies for enterprise-wide transformations spanning technology, process and business evolution.
Ensure employees feel informed, inspired and equipped throughout periods of change.
Translate technical or operational changes into clear narratives that reduce confusion and build confidence.
Work closely with brand teams and cross-functional partners (may include HR, Legal, Finance, Supply Chain and others) to deliver integrated, timely communications.
Build trusted relationships with leaders and project teams to ensure communications influence decision-making and execution.
Advocate for the employee voice and experience in planning and strategy discussions.
Requirements
10+ years of experience in internal communications, HR communications or related strategic communications roles.
Proven ability to develop and execute communication strategies across audiences, channels and formats.
Strong writing, editing and storytelling skills with a portfolio that reflects clarity, creativity and adaptability.
Experience advising senior leaders and managing communications for enterprise-wide programs.
Demonstrated ability to lead large initiatives, manage multiple priorities and deliver with excellence.
Skilled in digital platforms, collaboration tools and data-driven communication approaches.
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