Customer service role at call center providing support via phone. Completing tasks both in - office and remotely after initial training.
About the role
- Actively engage with restaurant partners for a food delivery app, boosting sales and visibility. Requires excellence in customer interaction and home office capability.
Responsibilities
- Contact restaurant partners who have had a recent drop in activity to re-engage them on the app, helping them receive new orders and boost their sales.
- Offer campaigns, discount coupons, menu setup and anything else necessary for them to gain more visibility on the platform.
- Propose affordable investment options to the partner.
- Manage and overcome leads' objections to close the sale.
Requirements
- High school diploma (completed);
- Ability to work in a remote/home-office model;
- Have an appropriate home-office workspace (desk, chair, and a quiet environment);
- Reside in São Paulo / Greater São Paulo;
- Availability to work on-site at an office in the Vila Olímpia neighborhood whenever required by the company/leadership;
- Wired internet connection with more than 10 Mbps (do not use Wi‑Fi);
- Have a mobile phone with a SIM card and good signal reception to receive SMS messages;
- Ability to use multiple work platforms (Zendesk, WhatsApp, phone, chat, and Microsoft Office);
- Experience in sales/customer service.
Benefits
- Meal voucher;
- Dental assistance;
- Childcare assistance (children up to 24 months);
- Transportation allowance;
- Life insurance;
- Bonus;
- TotalPass;
- Discounts on courses, university tuition and amusement parks.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
VP Contact Center Support managing multi - channel operations for US military community. Ensuring alignment with strategy and delivering optimal performance in service objectives.
Cloud Contact Center Developer supporting AWS Connect platform at Pacific Life. Architecting solutions and integrating AI to improve customer experience and operations.
VP, Product leading strategy and delivery of contact center technologies and workforce optimization. Transforming legacy systems to modern cloud - based platforms for omnichannel customer engagement.
Call Center Agent engaging with potential customers and developing sales strategies in a hybrid work environment. Responsible for managing customer relationships and contributing to sales goals.
Call Center Representative for handling inbound customer calls from shareholders and financial professionals. Supporting clients in processing significant financial decisions and providing real - time information solutions.
Manager overseeing performance initiatives for CCO Program & Channel Management at Navy Federal. Collaborating with Digital Channels to enhance communication strategies and member experiences.
Outreach Analyst/Call Center Representative supporting the Peace Corps by providing customer service. Candidates must be located in Texas and hold a secret clearance.
Customer Support role handling mobile customer inquiries via phone in a call center environment. Providing excellent service and growth opportunity within company.
Customer service representative responsible for handling mobile client inquiries and providing excellent service in Lima. In the call center with a full - time contract and a hybrid work setup.