About the role

  • System/Network Administrator providing support for IT systems at WOOD. Handling troubleshooting, maintenance, and user assistance for diverse IT systems.

Responsibilities

  • Provide support for implementation, troubleshooting and maintenance of IT systems.
  • Manage the daily activities of configuration and operation of IT systems.
  • Provide assistance to users in accessing and using IT systems.
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning.
  • Provide in-depth experience in trouble-shooting IT systems.
  • Configure and manage Linux, UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements.
  • Build, configure, monitor and maintain virtual environments.
  • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.

Requirements

  • Bachelor's degree in a technical discipline from an accredited college or university is required and ten (10) years' experience as a SA.
  • Five (5) years of additional SA experience may be substituted for a bachelor's degree.
  • Must have SQL and Active Directory experience.
  • Experience with MIM and Majestic is a plus.

Benefits

  • Health Insurance: Comprehensive medical, dental, and vision plans.
  • Retirement Plan: 401(k) with company match.
  • Paid Time Off: Generous PTO policy including vacation, sick leave, and holidays.
  • Professional Development: Opportunities for training, certifications, and career advancement.
  • Work-Life Balance: Flexible work schedules and remote work options.
  • Wellness Programs: Employee assistance programs, wellness initiatives, and gym membership discounts.

Job title

System / Network Administrator – Level 2

Job type

Experience level

SeniorLead

Salary

$100,000 - $175,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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