Senior Network Engineer at Logix Federal Credit Union handling network administration and technical support. Overseeing local and wide area networks while ensuring security and performance.
About the role
- Network Administrator supporting federal clients at Aretum through installation and management of network services. Collaborating on compliance requirements while maintaining operational excellence.
Responsibilities
- Installation and maintenance of routers, switches, and wireless controllers utilizing appropriate tools
- Ensure that router, switch, and other network equipment installation, repair and maintenance is performed in accordance with Cisco's proper procedures
- Monitor environmental factors of data centers and network closets
- Use the ServiceNow ticketing system to track and document all changes to switch runs, closet configurations, and monument setups
- Maintain network equipment records in an automated system, update network maps and perform configuration management
- Use tools to perform monitoring, troubleshooting, and maintenance of telecommunication circuits including DWDM optical circuits
- Use network management tools and related test equipment
- Travel to client sites as needed
- Prepare necessary reports
- Ensure that complete, quality documentation is maintained
- Clearly and accurately detail, monitor, and track all work through Footprints
- Work requests opened and assigned by Service Desk
- Effectively communicate directly with technical and management personnel
- Execute notification escalation procedures as defined by client
- Coordinate services and status with Service Desk
- Attend meetings
Requirements
- 5 years of applicable experience
- Bachelor’s Degree (can be substituted for 2 additional years of experience)
- Experience with installation and maintenance of routers, switches, and wireless controllers
- Knowledge of Cisco's proper procedures
- Deep understanding of building infrastructure, including but not limited to, wiring pathways, conduits, and general building construction
- Experience with telecommunication circuits to include DWDM optical circuits
- Open to travel to client sites in the Washington, D.C., Maryland and Virginia areas, as needed
- Knowledge of how environmental factors can affect data centers and network closets
- Network management and testing experience
- ServiceNow ticketing experience
- Reporting and equipment record keeping experience
- Excellent verbal and written communication
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off
- Family Leave (Maternity, Paternity)
- Short Term & Long-Term Disability
- Training & Development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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