We're making healthcare transformation personal.
Driving down the cost of chronic conditions is going to take all of us.
Welldoc is here to help with BlueStar, our in-app digital assistant for type 2 diabetes.
Chronic with ease.
Working together to redefine how engaging and personally transformative technology can be will lead to real change: starting and evolving habits, taking daily responsibility for our well-being, and moving outcomes and costs to a much more manageable place.
Technology and teamwork.
It’s time to make every moment, every action, every healthcare decision count.

Welldoc

Browse and apply for open jobs at Welldoc.

machine-learning-engineer

Welldoc is a healthcare technology company that offers an AI-driven platform designed to deliver personalized, actionable insights for individuals managing chronic health conditions. The platform includes solutions for multiple conditions including Type 1 and Type 2 diabetes, hypertension, heart failure, weight management, prediabetes, and mental wellbeing. Welldoc’s flagship product, BlueStar, is FDA-cleared and supports the self-management of diabetes through digital coaching and connectivity to over 400 devices. The company aims to optimize healthcare interventions, improve population health, and reduce healthcare costs, working with health plans, systems, and employers.

We're making healthcare transformation personal.

Driving down the cost of chronic conditions is going to take all of us. Welldoc is here to help with BlueStar, our in-app digital assistant for type 2 diabetes. 

Chronic with ease.

Working together to redefine how engaging and personally transformative technology can be will lead to real change: starting and evolving habits, taking daily responsibility for our well-being, and moving outcomes and costs to a much more manageable place. 

Technology and teamwork.

It’s time to make every moment, every action, every healthcare decision count.

• Develop, train, and optimize machine learning models using PyTorch and other ML frameworks.
• Deploy and maintain ML models in production environments, ensuring scalability, performance, and reliability.
• Utilize Databricks for data processing, model training, model deployment, and pipeline optimization.
• Deploy Retrieval-Augmented Generation (RAG) pipelines to production for improved AI-driven applications.
• Collaborate with data engineers to design and implement ETL workflows and data pipelines.
• Perform rigorous testing, validation, and monitoring of deployed models.
• Optimize model inference for low latency and high throughput applications.
• Work with stakeholders to translate business problems into ML solutions.
• Stay up to date with the latest advancements in machine learning, deep learning, and AI deployment strategies.

Machine Learning Engineer

Machine Learning Engineer developing and deploying AI solutions at Welldoc for healthcare improvements. Collaborating with cross-functional teams and optimizing machine learning models in a hybrid work environment.

director

• Define, champion, and execute the overarching strategic vision for the Quality Assurance function, ensuring it scales effectively to support the company's expanding product pipeline, development activities, and market objectives.
• Lead, mentor, and develop the Quality Assurance team, fostering a culture of high performance, continuous improvement, and deep regulatory expertise as the company grows.
• Direct the prioritization, delegation, and execution of all Quality Assurance operations, setting clear performance metrics and accountability standards across the function.
• Design, implement, and oversee a statistically and analytically driven Quality Program that proactively measures, monitors, and ensures the attainment of the highest quality standards across the organization.
• Responsible for defining, implementing, and ensuring the consistent quality of a Welldoc’s product development processes and overseeing the entire product lifecycle to meet business and customer expectations through a quality-focused approach.
• Own, strategically enhance, and administer the company's Quality Management System (QMS), ensuring its continued compliance, efficacy, and suitability for the current business scale and future strategic needs.
• Driving continuous improvement initiatives using data from quality metrics, complaint trends, and corrective and preventive actions (CAPAs).
• Establish and lead comprehensive training programs for all relevant staff on critical processes, requirements, quality standards, and procedures.
• Act as the Management Representative for the company's ISO13485-certified environment, responsible for reporting on the performance of the QMS and any need for improvement to executive leadership.
• Collaborate strategically with Product, Regulatory, Clinical, and other departments to architect and implement integrated, company-wide systems and processes that ensure end-to-end product quality and continuous regulatory compliance.
• Participate as a key contributor in operational, financial, and strategic discussions that have a material impact on the entire organization, ensuring quality objectives are factored into all corporate decisions.
• Direct the management and execution of all third-party quality audits, including regulatory inspections.

Director of Quality

Director of Quality at Welldoc leading Quality Assurance for Software as a Medical Device. Fostering a culture of quality across teams to support product development and compliance initiatives.

customer-support

• Providing exceptional customer service support to internal and external customers; resolving any customer requests in a timely and accurate manner; escalates complaints accordingly
• Handling outbound communications with key stakeholders (i.e. patients, care coordinators, provider representatives etc.) as necessary
• Effectively utilizing various means of data collection, including but not limited to phone and online methods
• Detailed documentation of notes to the designated system or platform of any inbound and outbound communications conducted
• Identifying and reporting any product support and/or trends/delays to management
• Working on problems of moderate scope where analysis of data requires a review of a variety of factors and exercises judgment within defined standard operating procedures to determine appropriate action
• Performing other related duties as assigned (i.e. assisting other departments, projects etc.)

Customer Care Associate

Customer Care Associate providing exceptional service to users of Welldoc’s digital health products. Handling customer requests and communication with key stakeholders in a hybrid role.

marketing

• Drive innovative and customized B2B/B2B2C program strategies for key partners, leveraging deep domain expertise to design differentiated that move beyond industry norms and deliver exceptional sales enablement, enrollment and engagement results.
• Analyze campaign performance data to identify key insights and craft compelling "data stories" for both clients and internal leadership.
• Support corporate communication & public relation projects and initiatives as guided by CEO and CMO
• Support the integrated marketing team with messaging and content required for strategic thought leadership (white papers, speaking abstracts, executive presentations) that elevates Welldoc's market position
• Maintain a deep understanding of the digital health/health tech competitive landscape and client needs to ensure Welldoc's B2B and B2B2C strategies remain leading-edge.
• Accountability to execute multiple complex programs simultaneously, establishing clear project plans and coordinating efforts across multiple cross-functional teams.
• Maintain a "roll-up-your-sleeves" mentality, jumping in for detailed work like content editing, copy review, and internal testing to maintain speed and ensure high quality of deliverables servicing different audiences.

Director of Strategic Marketing Programs

Director of Strategic Marketing Programs driving innovative strategies for B2B/B2B2C clients in digital health. Overseeing campaign performance and corporate communications while ensuring market leadership.

digital-marketing

• Assist the Marketing Cloud team with creative assets and deadlines.
• Generate marketing performance reports from various data sources.
• Maintain and enhance corporate and client dashboards in Google Data Studio.
• Develop and manage UTM links and naming conventions.
• Participate in User Acceptance Testing (UAT) and review of Marketing Cloud communications.
• Support WordPress landing page maintenance and updates.
• Assist in Social Media post creation.
• Manage App Store and Google Play review logs.
• Support Client Marketing with copy edits and versioning to ensure accurate documentation.
• Manage the translation process for client marketing material.
• Contribute to the development of Digital Marketing standard operating procedures.
• Perform other assigned duties.

Digital Marketing Intern

Digital Marketing Intern assisting in creative assets, reports, and client marketing for Welldoc. Engaging in user testing, social media, and dashboard maintenance in a hybrid setup.

We're making healthcare transformation personal. Driving down the cost of chronic conditions is going to take all of us. Welldoc is here to help with BlueStar, our in-app digital assistant for type 2 diabetes. Chronic with ease. Working together to redefine how engaging and personally transformative technology can be will lead to real change: starting and evolving habits, taking daily responsibility for our well-being, and moving outcomes and costs to a much more manageable place. Technology and teamwork. It’s time to make every moment, every action, every healthcare decision count.

Welldoc

About the company

Open jobs

29 jobs found

Machine Learning Engineer

Welldoc

Director of Quality

Welldoc

Customer Care Associate

Welldoc

Director of Strategic Marketing Programs

Welldoc

Digital Marketing Intern

Welldoc