Director of Design leading and growing Wattpad's design organization and setting the design vision. Responsible for coaching and developing the design team to deliver engaging user experiences.
Responsibilities
Lead, coach, and mentor a team of product designers and user researchers and provide active coaching, feedback, and skill development
Foster a culture of strong design thinking, craft excellence, and accountability to outcomes
Establish clear expectations for quality, clarity, and impact, while giving teams autonomy in how they get there
Define and evolve a clear design vision aligned to product strategy and user needs
Shape cohesive, intuitive experiences across the reader, writer, and ads ecosystems
Translate ambiguous problem spaces into clear experience direction teams can confidently execute against
Ensure design decisions ladder to user value, platform goals, and long-term strategy
Actively contribute to high-impact initiatives and critical product moments
Partner closely with product and engineering leaders during discovery, definition, and delivery
Provide strong critique and feedback that raises the bar without prescribing solutions
Govern and evolve the design system to ensure consistency, scalability, and accessibility
Champion the user perspective by ensuring user goals are never abstract or assumed
Partner with product and research to ensure insights meaningfully shape product direction
Manage and support the user research team, ensuring research is actionable and strategic
Use evidence, data, and research to influence decisions and challenge assumptions
Partner closely with Product, Engineering, Content, Trust and Safety, and Ads to align on experience outcomes and tradeoffs
Influence product direction through clear design narratives, not just artifacts
Facilitate design critiques, workshops, and working sessions that move teams toward clarity and alignment
Drive alignment on priorities, tradeoffs, and outcomes through strong design storytelling
Advocate for the role of design as a strategic partner, not a downstream function
Requirements
Proven experience leading and scaling design teams in a product driven organization
Strong design point of view with the ability to set direction and make hard tradeoffs
Deep experience shaping end-to-end product experiences across multiple surfaces
Ability to move fluidly between strategy and hands on execution
Track record of influencing product direction through design narrative and user insight
Strong cross functional collaborator who can partner effectively with senior leaders
Passion for designing for real human needs, delight, and emotional resonance
Benefits
Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals
Top industry health benefits, including vision and dental
Your own health/wellness account to spend each year
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