Lead and manage the Talent Acquisition at NTT DATA, focusing on critical senior roles in IT Services and B2B Sales. Provide insights and oversee hiring strategy and execution.
About the role
- Clinical Lead Care Manager enhancing quality of care for individuals managing complex health needs at Vynca. Collaborates with care teams across various health services in a hybrid working environment.
Responsibilities
- Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports
- Oversees the development of the client care plans and goal settings
- Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services
- Connect clients to other social services and supports that are needed
- Advocate on behalf of the client with health care professionals (e.g. PCP, etc.)
- Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
- Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system
- Evaluate client’s progress and update SMART goals
- Provide mental health promotion
- Arrange transportation (e.g., ACCESS)
- Complete all documentation, including outcome measures within the timeframes established by the individual care plans
- Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems
- Complete monthly reporting to ensure program compliance
- Attend training as assigned
Requirements
- ACSW, LCSW, LMFT, or LPCC license in California required
- 1+ year of experience as a care manager, care navigator, or community health worker supporting vulnerable populations. 2 or more years preferred.
- Willing and able to work Monday-Friday 8:30am-5:00pm, both in the field and remotely, with flexibility for potential evenings and weekends.
- Working knowledge of government and community resources related to social determinants of health
- Excellent oral and written communication skills
- Positive interpersonal skills required
- Clean driving record, valid driver's license, and reliable transportation
- Must have general computer skills and a working knowledge of Google Workspace, MS Office, and the internet
- Bilingual (English/Spanish) preferred
Benefits
- medical, dental, and vision insurance
- income protection benefits
- flexible PTO
- company holidays
- 401k
- access to other wellness benefits
- mileage reimbursement will be provided per IRS guidelines
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