Hybrid Test Manager

at Voya Financial

• Job title: Test Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $85,000 - $100,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: SQL
• Location requirements: Hybrid, Charleston, United States

About the role

• Test Manager overseeing testing activities within Benefitfocus, a provider of cloud-based benefits solutions. Responsible for planning, management, and successful client integrations of the testing process.

Responsibilities

• Plan testing scope and timeline for assigned projects.
• Manage multiple projects and test efforts simultaneously.
• Attend design meetings and identify downstream dependencies impacting testing success.
• Create and main a test plan and test strategy.
• Manage testing activities on implementations, including component, system, and UAT testing.
• Create and maintain integration test plans in accordance with internal and external project plans and technical requirements.
• Maintain visibility into the status of test environments and ensure that they will be available and updated as needed for testing.
• Coordinate internal system testing of solution functionality prior to external testing with clients.
• Facilitate testing kickoff and be the main point of contact for all client coordination required to complete client-involved testing.
• Facilitate regular test meetings with the clients and the Benefitfocus internal project teams.
• Drive testing activities progress across the areas of application configurations, data integrations, reports, data imports, etc.
• Work closely with the client and Benefitfocus Delivery Manager to track testing status against the project plan / test plan.
• Coordinate issue identification and tracking along with troubleshooting: execute issue resolution and escalation of critical issues during testing.
• Maintain an active status view of all projects and ensure risk / issue identification and escalations to ensure project remains on track.
• Address outstanding issues and mitigate project risks to ensure a timely implementation.
• Gain client signoff on testing activity milestones.
• Ensure that the project management tools are maintained with accurate status information.
• Maintain a thorough knowledge of the Benefitfocus enterprise platform and products.
• Maintain a working knowledge of industry concepts, terminology, events, and trends.
• Other duties as assigned.

Requirements

• 5-7 years of experience in software testing, quality assurance, or related area.
• Experience working with health plan carrier partners.
• Excellent written and verbal communication skills.
• Excellent presentation skills and ability to lead meetings.
• Ability to excel in a fast-paced environment.
• Exemplary organization skills and time management skills.
• Ability to handle stressful situations.
• Ability to manage multiple, simultaneous, & competing priorities.
• Candidates must be a self-starter and be effective at times without clear direction.
• Bachelor's degree in a related field strongly preferred.
• Knowledge of SQL to aid in data validation is preferred.
• Knowledge of benefit plans/structures is a plus.
• Knowledge of 834 or other data exchange formats is a plus.

Benefits

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year