Assoc Director, Medical Information handling unsolicited medical requests and empowering partners at Gilead. Leading MI initiatives and collaborating across functions to improve patient outcomes.
VC
Hybrid Director, Data Insights – Applied Research
Posted last month
About the role
- Director of Data Insights and Applied Research leading data-driven strategies for Vision Loss Rehabilitation Canada. Collaborating with leadership to optimize client care and drive research initiatives.
Responsibilities
- Lead the development and deployment of enterprise-wide data and analytics strategies to inform strategic planning, operational decision-making, and performance improvement.
- Translate complex quantitative and qualitative information into clear, actionable insights for senior leadership, Board committees, and operational teams.
- Design and oversee integrated measurement frameworks, dashboards, and reporting that track impact, client outcomes, and service quality.
- Identify opportunities to leverage emerging technologies, predictive analytics, and innovative service models to enhance organizational effectiveness.
- Lead applied research initiatives that strengthen VLRC’s evidence base, enhance client outcomes, and support innovation in rehabilitation and health services.
- Identifying priority research questions that emerge directly from VLRC services, clients, and system partners
- Using service, outcome, and experience data to test what works, for whom, and under what conditions in vision rehabilitation
- Partnering with academic institutions, health systems, and funders to co-produce applied research aligned with VLRC’s mission
- Translating findings into actionable insights that inform service design, workforce models, quality improvement, and innovation
- Building credible evidence to support government relations, contract renewals, funding advocacy, and national policy initiatives
- Oversight of the evaluation of service, interventions, and technologies to ensure measurable, sustainable impact and continuous organizational learning.
- Partner with operational and client-facing teams to embed data-driven and research-informed approaches into service design and delivery.
- Use client feedback, journey mapping, and outcome metrics to identify opportunities for service improvement, accessibility, and equity.
- Provide evidence and insights to support strategic initiatives that advance client-centered care across the organization.
- Lead a high-performing multidisciplinary team responsible for analytics and evaluation.
- Build organizational capability in data literacy, evidence-informed practice, and research application.
- Develop standardized methodologies, tools, and quality measures to ensure consistent, reliable insights and program evaluation.
- Manage the departmental budget strategically to maximize impact and align resources with organizational priorities.
- Act as a trusted advisor and collaborator to the CEO, ELT, and Board committees, providing data-driven guidance on organizational strategy, client experience, and research initiatives.
- Champion a culture of evidence-informed decision-making across VLRC, ensuring research insights influence policies, programs, and operational excellence.
- Prepare and present high-impact reports, analyses, and recommendations to the ELT, Board, including the Board and committee
- Serve as an internal advocate for accessibility, equity, ethical research practices, and client-centered outcomes.
Requirements
- Master’s degree or PhD in Rehabilitation Science, Health Services Research, Public Health, Social Work, Psychology, Data Science, or a related field.
- Deep expertise in research methodology, program evaluation, and evidence-informed practice.
- Senior leadership experience (5+ years) in data analytics, applied research, evaluation, quality, or client experience within complex organizations (healthcare, non-profit, or public sector).
- Demonstrated ability to translate research and data into strategic guidance and organizational impact.
- Demonstrated experience leading and developing high-performing, multidisciplinary teams, including setting strategic direction, building capability, driving accountability, and fostering a culture of collaboration, innovation, and continuous learning.
- Proven success leading applied research or evaluation initiatives in partnership with academic or sector organizations.
- Expertise in quantitative and qualitative analysis, performance measurement, and reporting to senior leadership or governance bodies.
- Experience influencing organizational culture and driving change through evidence-based insights.
- Knowledge of accessibility, equity, and Canadian rehabilitation or healthcare standards.
- Experience managing budgets and leading high-performing teams.
Benefits
- Comprehensive benefits for health, vision, dental, corporate discounts employee and family assistance program
- Flexible work arrangements, generous paid time off, and work-life balance initiatives
- Career development through training, mentorship, and advancement opportunities
- Inclusive work culture with supportive teams, employee recognition, joy in work wellness program, and mental health supports
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