Lead ERP architecture and integration strategy for GE Vernova Power segment. Drive cloud transformation and alignment with enterprise solutions and architecture.
About the role
- Servicedesk Team Worker providing IT support including problem analysis and ticket handling at Axians Germany. Involves customer assistance and collaboration in IT projects.
Responsibilities
- Receive and handle faults, service requests and incidents via phone, email and the ticketing system
- Perform first-level analysis and classification of IT issues and document them in the ticketing system
- Resolve standard requests and escalate more complex issues to 2nd- or 3rd-level support
- Install, configure and maintain hardware and software components (e.g., PCs, laptops, printers, mobile devices)
- Support end users in using IT systems and applications (e.g., MS Office, ERP systems)
- Maintain the knowledge base and create user documentation
- Participate in IT projects and rollouts
Requirements
- Completed IT vocational training (e.g., IT specialist for system integration) or equivalent qualification
- At least initial experience in IT support or helpdesk
- Good knowledge of Windows operating systems, Microsoft Office and common IT services
- Basic knowledge of network technologies as well as ticketing and monitoring systems
- Microsoft 365 (M365) knowledge desirable
- Strong service and customer orientation, good communication skills and team spirit
- Structured and solution-oriented working style
- Good German and English skills
Benefits
- Participation in the company stock program, including contributions toward free shares and support for company pension schemes
- Flexible working models (e.g., part-time, flexitime) and the option to work remotely
- Access to an external employee assistance platform for all life situations (e.g., advice on caring for dependent relatives, childcare services, support with personal or professional issues, ...)
- Health prevention measures and sports offers, e.g., EGYM Wellpass or bike leasing
- Numerous training and development opportunities in our VINCI Academy for your individual technical and leadership career path, and much more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Enterprise Architect collaborating on Aerospace & Defense strategies at DXC Technology. Leading architecture governance, compliance, and Smart Factory initiatives with a focus on long - term program alignment.
IT Help Desk Technician providing end - user support and managing software/hardware solutions in a hybrid Azure environment. Seeking candidates with experience in account administration and troubleshooting.
Senior Enterprise Architect at Evertec reviewing architectural projects for the financial sector. Collaborating with global teams and ensuring adherence to best practices in software architecture.
Health Care Audit Manager at Armanino overseeing healthcare assurance engagements. Managing engagement workflows and providing mentorship in audit practices and compliance standards.
Audit Manager managing client portfolios and full audit assignments at PwC Middle East. Responsible for business development and advising clients on financial reporting and regulatory developments.
IT Support Services Agent providing first - line technical support for internal users at QinetiQ in Farnborough. Responsible for troubleshooting incidents and managing IT service requests in a dynamic environment.
Audit Manager responsible for leading AML Risk internal audit engagements at BBVA. Delivering audit reports and collaborating with senior management on compliance risk management frameworks.
IT Specialist ensuring operational stability in IT continuity management at DSV. Designing and improving processes for IT governance and disaster recovery across a global organization.
IT Support & Service Desk Technician at Liaison providing on - site and remote technical support for end - users on Windows and macOS. Collaborating with local and remote teams to ensure efficient IT operations.