Senior IT Business Analyst optimizing online sales in the insurance sector. Collaborating across business units to define IT solutions and improve customer experience.
About the role
- Business Analyst at Vidoori gathering, analysing, and documenting business requirements for technology projects. Collaborating with cross-functional teams to enable successful digital solutions with a focus on business improvement.
Responsibilities
- Gather, analyse, and document business requirements to support technology-enabled project delivery.
- Collaborate closely with cross-functional teams, translating business needs into actionable insights and specifications.
- Facilitate workshops, interviews, and meetings to understand current business processes, identify improvement opportunities, and define future-state workflows.
- Develop use cases, process maps, and requirement specifications to support effective solution design and project delivery.
- Collaborate with product owners, developers, testers, and subject matter experts throughout the project lifecycle to ensure requirements alignment and traceability.
- Perform gap analyses and support business process reengineering to help drive operational efficiency and value realisation.
- Assist with change management, user acceptance testing (UAT), and the implementation of business solutions, supporting stakeholder readiness and adoption.
- Contribute to continuous improvement of business analysis methodologies and knowledge sharing across the team.
Requirements
- Bachelor’s degree in Business Administration, Information Systems, Finance, or a related field.
- 3–5 years’ experience as a business analyst within technology, consulting, finance, or a comparable environment.
- Strong analytical, critical thinking, and problem-solving abilities.
- Demonstrated experience with requirements elicitation, documentation, and business process mapping tools (e.g., Visio, Lucidchart, BPMN).
- Excellent communication, facilitation, and interpersonal skills, with a collaborative and inclusive approach to teamwork.
- Proficiency in Microsoft Office Suite and experience with Agile, Scrum, or other modern project delivery frameworks.
- Ability to adapt to changing priorities and deliver high-quality work in a fast-paced, results-driven environment.
- Exposure to digital, finance, or technology transformation projects is preferred but not essential.
Benefits
- Competitive salary and comprehensive benefits to support personal and career growth.
- Flexible, hybrid and remote working options to foster work–life balance and wellbeing.
- Ongoing mentoring, skills development, and training opportunities to accelerate your business analysis expertise.
- An inclusive, innovative company culture celebrating diversity, teamwork, and lifelong learning.
- Defined career pathways to more senior business analysis or project management roles, as your skills and interests evolve.
Job title
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