Analyst in Accounts Receivable at RTX, responsible for collections and payment analysis. Collaborating with cross - functional teams to maintain customer account integrity.
About the role
- Accounts Receivable Representative responsible for payment processing and account management for Viamericas. Collaborating with internal teams to maintain financial health and agency operations.
Responsibilities
- Assist with the daily processing and application of deposits.
- Monitor the assigned portfolio of agencies regularly to ensure timely follow-up on past-due accounts.
- Conduct collection calls to resolve outstanding balances and maintain healthy account status.
- Manage and deactivate inactive agencies as needed, following internal procedures.
- Provide real-time support to agencies by actively responding to inquiries via phone and chat.
- Read, acknowledge and comply with Viamericas Staff Information Security Policy via the Information Security training portal.
- Attend periodic Information Security training provided by Viamericas.
- Report any event that might be an Information Security Incident: clicked on a malicious link, downloaded and opened a suspicious file, etc.
Requirements
- Educational background in Business Administration, Accounting, Finance, or a related field.
- Bilingual in English and Spanish
- Strong interpersonal and communication skills.
- Proven ability to work collaboratively in a team environment, with a sense of responsibility and sound decision-making abilities.
- Experience in customer service, including managing challenging client interactions.
Benefits
- Environment of growth and learning
- Best in class products
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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