Investment Solutions Associate supporting managed models delivery at Vestmark. Assisting in client onboarding, daily maintenance, and process improvements.
Responsibilities
Support the Vestmark Manager Marketplace (VMM) team in delivering manager models to external destinations
Assist with the client onboarding process, including tracking completion of contract paperwork, user portal setup, and model subscription activation
Support relationship building efforts with asset managers, financial institutions, and other partners under guidance to help expand the range of investment products and services available on the platform
Assist with daily client maintenance, including routine support requests and inquiries, new model setups, and portal user management
Help automate repetitive tasks and provide data analytics support
Support interactions with model providers and model subscribers to ensure information is correct and current
Help monitor VAS portals to ensure model lifecycles are complete and current
Coordinate with internal counterparts on both technical and relationship issues as needed
Contribute to formal process and procedures documentation under guidance
Support testing of system functionality as part of platform maintenance updates and upgrades
Requirements
Bachelor's degree in Business, Product Management, or related field
1-3 years of experience in the managed accounts industry, with exposure to model delivery preferred
Basic understanding of portfolio management and trading with some experience in brokerage and/or securities related industry
Proficiency in Microsoft Office and Excel; Python and/or other programming languages a plus
Strong analytical skills with ability to learn and grow
Good writing skills, including ability to describe business requirements and create process flow diagrams using tools like Visio or Confluence
Strong attention to detail and drive for client satisfaction
Ability to support resolution of issues at both commercial and technical levels
Good communication and organizational skills with ability to communicate concepts clearly
Collaborative work style with strong interpersonal skills and ability to build positive working relationships
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