Process Engineer contributing to process engineering, FAT/SAT, and validation for advanced technology projects in the Medical Device field.
About the role
- Agent Engineer designing and deploying scalable AI agent architectures for enterprise customers. Collaborating across engineering, product, and customer success to ensure successful deployments.
Responsibilities
- Ramp on Vapi’s platform architecture, APIs, and agent capabilities
- Shadow customer deployments and technical discovery calls
- Learn the technical architecture of current enterprise customer implementations
- Lead technical discovery with customers and design solution architectures
- Build rapid prototypes using AI-assisted development tools
- Produce architecture diagrams and technical documentation for customer deployments
- Own end-to-end technical design for enterprise deployments
- Architect complex integrations using APIs, webhooks, and event-driven systems
- Partner with engineering and product to identify platform improvements from customer feedback
Requirements
- 5+ years in solutions architecture, pre-sales engineering, technical consulting, or similar customer-facing technical roles
- Strong ability to translate business requirements into technically sound solutions and communicate effectively with both engineers and executives
- Experience owning end-to-end customer engagements and delivering complex technical solutions with measurable outcomes
- Comfortable working with enterprise customers ($240K+ ACV) in complex stakeholder environments
- Autonomous and self-directed, able to scope, design, and drive solutions independently
- Proficiency in agent design and AI-assisted development, including rapid prototyping using tools such as Claude Code, Cowork, or similar developer tooling
- Experience designing agentic workflows including tool use, function calling, and multi-step reasoning chains
- Strong experience architecting API-first integrations using REST APIs, webhooks, and event-driven systems
- Proficiency in at least one programming language such as Python or JavaScript
- Experience working with conversational AI, voice or telephony platforms, NLP/NLU systems, or LLM-based applications
- Bonus: Experience with SIP or WebRTC
- Bonus: Experience with CPaaS platforms such as Twilio, Vonage, or Genesys
Benefits
- Real stake: We offer a competitive salary and excellent equity ownership
- Comprehensive health coverage: medical, dental, and vision plans
- Team love: We love hanging out, and we do quarterly off-sites
- Flexible time off: take what you need
- More: catered meals, transportation, gym, and a $10k annual L&D budget
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Control Systems Engineer at Mitsubishi Power develops and executes control system designs across the Americas. Involves system configuration, testing, and customer training support.
Environmental Engineer, Scientist or Geologist supporting environmental and natural resources activities in Bethlehem, PA. Focusing on construction oversight, site investigation, and remediation tasks.
Development Engineer at Rogers Corporation developing products to support market - driven growth opportunities in Suzhou, China. Responsible for lab - scale trials and data analysis with cross - team collaboration.
Senior Process Engineer providing day - to - day engineering support for manufacturing operations and implementing process improvements. Collaborating on technical issues and mentoring junior engineers.
Validation and Calibration Engineer ensuring equipment reliability and product quality in a pharmaceutical environment. Planning, executing, and maintaining validation and calibration activities in compliance with cGMP regulations.
Specialist, Validation conducting qualification and validation activities for pharmaceutical projects at Hikma. Collaborating across teams to ensure compliance and effective execution of validation processes.
Project Engineer - Electrical delivering engineering projects to support safe and efficient mining operations at Ernest Henry. Collaborating with teams for successful project execution and electrical system management.
Mine Planning Engineer responsible for developing underground mine designs and schedules for Evolution Mining. Collaborating with planning, scheduling, and underground operations teams for efficient execution.
Engineer designing, planning, and implementing cloud infrastructure for diverse clients in Defence Enterprise Business Unit. Support operations and manage system/network infrastructure projects effectively.