Customer Success Integration Engineer in IDEMIA responsible for system integration and customer support. Overseeing software validation while collaborating with global teams.
About the role
- Software Engineer 2 at U.S. Bank designing and executing performance tests. Collaborating on system optimization and maintaining software applications.
Responsibilities
- Responsible for designing, developing, testing, operating and maintaining products
- Performance Testing & Engineering - Design, develop, and execute performance tests using Apache JMeter and other industry-standard tools.
- Conduct mobile and browser performance testing to validate responsiveness and scalability.
- Implement service virtualization strategies to simulate dependent systems and reduce test environment constraints.
- System Optimization - Perform Java application tuning for memory, thread, and garbage collection optimization.
- Analyze and optimize backend services, APIs, and microservices for high throughput and low latency.
- Observability & Monitoring - Integrate and leverage observability tools such as Datadog APM, Prometheus, and Grafana for real-time performance monitoring.
- Define and track key performance indicators (KPIs) and service-level objectives (SLOs).
Requirements
- Bachelor’s degree, or equivalent work experience
- Three to five years of relevant experience
- Experience with Apache JMeter or similar tools
- Strong Java and JVM tuning skills
- Experience optimizing APIs, microservices, and backend systems
- Familiarity with Datadog, Prometheus, Grafana, or similar tools
- Understanding of service virtualization
- Experience with resiliency or chaos testing
- Strong debugging and performance analysis skills
- Experience with cloud platforms (AWS, GCP, or Azure)
- Knowledge of CI/CD pipelines and integration of performance testing
- Familiarity with containerized environments (Docker, Kubernetes)
- Exposure to distributed tracing and log analytics tools
- Experience with scripting languages (Python, Bash)
- Background in high‑scale or real-time systems
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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