Hybrid Product Manager – Wires

at U.S. Bank

• Job title: Product Manager – Wires
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $119,765 - $140,900 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Minneapolis, United States

About the role

• Product Manager for Domestic Wires at U.S. Bank, modernizing services and driving strategic initiatives. Collaborate cross-functionally to deliver customer-centric solutions and enhance product experience.

Responsibilities

• Partner with the primary Product Manager for Domestic Wires in modernizing and driving the strategic focus for the service
• Apply market and functional expertise to develop and manage solutions that delight our customers, reduce friction, operational cost, and risk
• Analyze trends and drivers for revenue growth and attrition
• Assist in developing a multi-year strategic plan including customer pricing, product enhancements, sales enablement, revenue growth, analyze trends, integration with other solutions and address impacts of emerging faster payments
• Work with the primary Product Manager to redesign customer facing documentation and internal resources
• Partner across lines of business, technology, operations, marketing, legal, service, sales, compliance, and risk
• Strive to understand industry and market segment differences in our customer base to deliver the best product experience for each

Requirements

• Product Management Experience
• Strong product management or product ownership, design, and development skills
• Excellent cross functional leadership and interpersonal skills
• Strong financial and competitive analysis
• Passion for payments and helping customers succeed
• Inherent curiosity and ability to question the status quo
• Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability
• Ability to anticipate shifting market priorities, internal and external customer needs in a manner that consistently adds value
• Strong customer centricity to implement strategies and techniques used to ensure that customers have a positive experience with the organization's products and services at every touch point
• Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products
• Knowledge of Agile ways of working, knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law