Brand & AI Operations Manager at Searchperts in Düsseldorf focusing on brand growth and efficient AI processes. Manage dual responsibilities in marketing and technology integration.
About the role
- Software Engineering Director defining and executing AI strategy for Operations platforms. Leading engineering teams and driving modernization across AI applications and technologies within U.S. Bank.
Responsibilities
- Define and champion the strategic direction for Agentic and Generative AI capabilities across Operations applications, IDP, workflow/case management, and contact center technologies.
- Lead modernization efforts across Operations platforms, including cloud migration, application rationalization, and platform upgrades.
- Oversee day-to-day support and enhancement of Operations applications.
- Ensure adherence to enterprise security, privacy, audit, and model governance standards.
- Lead, coach, and develop teams of engineers and analysts.
Requirements
- Bachelor’s degree or equivalent work experience
- 10+ years of relevant software engineering experience
- 6+ years of experience leading multiple software engineering teams
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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