Hybrid Business Rules Analyst – Mid-level

at USAA

• Job title: Business Rules Analyst – Mid-level
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $69,920 - $133,620 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, San Antonio, United States

About the role

• Business Rules Analyst at USAA ensuring efficient communication strategies for mortgage origination. Collaborating to enhance CRM system functionalities while providing vital insights to business partners.

Responsibilities

• Serve as a subject matter expert and gathers requirements, researches, and analyzes system details, parameters, or options to implement business rules, product offerings or changes to existing systems/applications.
• Translate business needs into system requirements, parameter options or enhancements, working with internal and external resources.
• Perform comprehensive feasibility, enterprise impact and cost/benefit analysis.
• Execute complex recurring, scheduled, or ad-hoc system changes.
• Develop and administer change control processes and procedures ensuring compliance with guidelines and standard processes.
• Review post implementation documentation for lessons learned and recommends changes.
• Develop and maintain knowledge of LOB, CoSA, and Enterprise systems, processes, procedures, products, and industry practices.
• Review applicable system updates and makes recommendations to align with technology, business direction, or standard methodology.
• Develop and execute testing, implementation, and communication plans for new or modified system parameters, options, product details, or system outputs.
• Partner in analyzing and resolving system outages or production issues.
• Develop and reviews operating procedures and documentation and ensure meet audit guidelines.
• Analyze and report discrepancies to management with recommendations for resolution.
• Prioritize business rules initiatives and reports status.
• Summarize insights from analysis and use findings to develop business rules.
• Maintain the Business Rules Repository and the enforcement of data governance requirements for all rule data housed within the application.

Requirements

• Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• Minimum 4 years' experience consulting with customers/partners, understanding business needs, and translating needs into requirements and prescribing technology solutions;
• OR Advanced degree in Information Management, Information Studies, or related field with 2 years of experience consulting with customers/partners, understanding business needs, and translating needs into requirements and prescribing technology solutions.
• Demonstrated experience in cost benefit analysis methodologies and tools.
• Developing level of experience applying business rules in technology solutions and strategies.
• Strong written and verbal communication skills, interpersonal skills, and attention to detail.
• Developing knowledge of relevant regulatory compliance, industry regulations, risk management practices, and regulatory data sources.

Benefits

• comprehensive medical, dental and vision plans
• 401(k)
• pension
• life insurance
• parental benefits
• adoption assistance
• paid time off program with paid holidays plus 16 paid volunteer hours
• various wellness programs
• career path planning and continuing education