Director managing risk, resilience, and performance for a Fortune 500 benefits provider. Leading initiatives and overseeing compliance with corporate policies and regulations.
Responsibilities
Lead risk, resilience, and performance oversight and advisory consultation across business functions to identify risks requiring mitigation and performance gaps requiring improvement
Directly or indirectly lead a team responsible for reporting, analysis, and day-to-day activities including operational, quantitative, GAAP/statutory accounting, general ledger processes, and performance reporting
Develop and enhance integrated ERM and EPM programs in collaboration with cross-functional teams
Provide coaching and mentoring to build bench strength and core competencies across the organization
Model positive change management, guiding teams through new operating models and methodologies
Maintain comprehensive knowledge of Unum Group’s operational, financial, and performance functions, processes, and systems
Promote program visibility and maintain productive cross-functional partnerships across the enterprise
Act as a strategic consultant providing financial, operational, and performance support to business areas
Govern and maintain compliance with corporate policies, procedures, controls, and external regulatory requirements
Present reporting and analysis to senior management, identifying trends and recommending actions
Monitor industry trends, regulatory changes, and emerging risks to assess business impacts
Lead or support annual risk and resilience planning, including Business Impact Analysis (BIA) and performance forecasting
Provide crisis/incident response leadership aligned with corporate responsibilities
Design and facilitate scenario analysis, assessments, training, and exercises; oversee issue tracking and resolution
Monitor risk, resilience, and performance indicators to identify critical success factors and drive improvement
Promote a risk-aware and performance-driven culture through educational campaigns and leadership engagement
Champion front-line risk ownership by empowering business units to identify, assess, and manage risks within their operations, ensuring alignment with enterprise risk appetite and performance goals
Ensure a strong, diverse talent and leadership pipeline to meet aggressive business objectives
Lead and participate in review boards, committees, and working groups for risk, resilience, and performance
Perform managerial, operational, and administrative tasks in a timely fashion
Provide after-hours support as needed
Travel may be required.
Requirements
Bachelor’s degree required; master’s degree or professional certification preferred (e.g., CPA, CFA, CMCE, CRMP, DRCE, ORCE, CISSP, ASA, FSA)
8+ years of related experience, including program and/or team management
Comprehensive knowledge of risk management, resilience, and performance disciplines at both practical and policy levels
Ability to frame issues, options, and solutions using operational, financial, and performance data
Experience navigating change positively with individuals and teams
Proven ability to work with all corporate levels, including senior management and external stakeholders
Strong conflict resolution, facilitation, and conceptual thinking skills
Expert-level knowledge of risk, resilience, and performance management tools and software
Advanced proficiency in analyzing workflows and process models across business domains
Strong analytical, planning, and organizational skills with attention to detail
Demonstrated ability to influence strategic direction of ERM and EPM programs
Expert knowledge of project and program management disciplines, including Agile methodologies
Proficiency in data analysis and Microsoft Office tools
Strong written, verbal communication, and training skills.
Benefits
healthcare benefits (health, vision, dental)
insurance benefits (short & long-term disability)
performance-based incentive plans
paid time off
401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not
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