Communication Assistant supporting execution of online and offline campaigns for a mobility company. Assisting in social media content, project management, and branding guidelines compliance.
UW
Hybrid Communications & Outreach Specialist
Posted 2 weeks ago
About the role
- Communications and Outreach Specialist for UWM creating communication plans for IT services and initiatives. Collaborating with teams to enhance engagement and awareness across campus.
Responsibilities
- Develop and execute communication and change management plans for IT services, projects, and enhancements
- Collaborate with IT teams and campus partners to ensure timely, accurate, and effective messaging
- Create and manage content for web, email, social media, print, and campus news channels
- Translate complex technical concepts into clear, audience-focused communications
- Maintain and audit website content; ensure alignment with university branding standards
- Manage the annual communications calendar and oversee operational messaging deliverables
- Analyze engagement metrics (web, email, surveys) to inform strategy and continuous improvement
- Design and administer surveys; interpret and share results with project teams
- Plan and support outreach activities and campus events (e.g., orientations, awareness campaigns)
- Present information to diverse audiences in person and virtually; serve as an ambassador for UWM IT
- Develop marketing and informational materials, including brochures and handouts
- Support engagement efforts tied to training initiatives and project implementations.
Requirements
- Professional experience managing and executing outreach and/or communication plans
- Demonstrated experience developing and maintaining web content using a web content management system (e.g., WordPress)
- Professional experience editing, reviewing, and/or quality-assuring written materials to ensure accuracy, consistency, and clarity
- Bachelor’s degree or higher in communications, marketing, information systems, or a related field by the date of hire (Preferred)
- Demonstrated experience planning and executing events (Preferred)
- Demonstrated experience using email marketing platforms (e.g., Emma) (Preferred)
- Experience editing and creating graphics using tools such as Photoshop or InDesign (Preferred)
- Demonstrated experience delivering in-person presentations and/or leading virtual training sessions (Preferred)
- Demonstrated experience and/or training in organizational change management (Preferred)
- Professional experience managing multiple documentation or training deliverables concurrently, including meeting established timelines and coordinating stakeholder feedback (Preferred)
- Experience working in a higher education environment (Preferred).
Benefits
- Employees are provided with Benefits to Benefit You and Your Life
- UWM offers a comprehensive benefits package and contributes towards the cost of several benefit plans.
- Employees with a qualifying position also receive an extensive leave package including vacation
- sick leave (with no expiration)
- personal holiday
- paid legal holidays.
Job title
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