Territory Service Development Manager optimizing service performance and capacity across multiple departments at United Ag & Turf. Focusing on technician performance, recruitment, and service delivery across Texas regions.
Responsibilities
Works with multiple service departments for defined territories to provide direction on optimizing service capacity and performance
Monitors service department performance relative to technician performance and capacity
Assists in recruiting, staffing, and employee development activities for onboarding new service department employees
Supports the development of all service personnel
Prepares and analyzes service department reports; uses data to help drive improvement and growth
Requirements
5+ year(s) experience in service department management experience
Extensive knowledge of service management principles and technician performance
Ability to use computer applications such as Microsoft Office, Excel, Query, Equip, and other internal and internet functions used to manage inventory
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