Customer Solutions Analyst delivering expert client support for S&P Global's Horizons products. Collaborating with teams to drive customer satisfaction and retention in energy transition and sustainability.
About the role
- Business Analyst in Belgium focusing on business requirements, risk analysis, and process documentation. Engaging in conferences to present DPP state of play and providing user acceptance testing support.
Responsibilities
- **Daily tasks**
- Analysis of Business requirements.
- Documentation of Business requirements.
- Business model analysis.
- Business process analysis.
- Business processes modelling.
- Functional requirements and business cases analysis.
- Risk analysis.
- Assistance in Business cases, Vision documents, Project Charters and Security Plans.
- Participate as speaker in conferences or event, sometimes abroad Belgium, to present DPP state of play
- Providing business knowledge for the organisation and implementation of user acceptance testing or for troubleshooting the system or addressing incidents.
- Assisting the Helpdesk function by providing business knowledge in the policy areas within his/her area of responsibility.
- Meet policy officers, present the DPP, understand their needs and analyse if and how DPP could play a role. Document and maintain the outcome of this analysis, positive or negative.
- Participate as speaker in conferences or event, sometimes abroad Belgium, to present DPP state of play
Requirements
- **Requirements**
- Master and 12 years or Bachelor and 16 years
- BABOK certification
- 7 years of specific expertise with business model analysis and modelling
- 7 years of specific expertise with requirement elicitation
- 7 years of specific expertise with BPMN
- 7 years of specific expertise with UML
- 5 years of specific expertise with design of mockups and wireframes with tools like Balsamic
- 5 years of specific expertise design of conceptual data model
- 2 years of specific expertise with SQL statements writing
- 2 years of specific expertise with manual testing
- 2 years of specific expertise with Jira
- 2 years of specific expertise with Atlassian Confluence, including Gliffy diagrams.
- Proficiency in English language at a C1 level.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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