Senior Bid Manager responsible for public sector bids in Germany. Leading the bid process from qualification to submission in a hybrid working environment.
About the role
- Assistant General Manager supporting daily operations and executing strategies in a retail setting for a cannabis company. Overseeing personnel and ensuring regulatory compliance while delivering exceptional customer service.
Responsibilities
- Support the General Manager in leadership and supervision of store personnel
- Achieve key performance metrics and ensure efficient daily operations of the store
- Ensure regulatory compliance while delivering exceptional customer experience
- Partner with the General Manager to implement strategies to drive service standards and positive sales results
- Maintain brand standards in visual merchandising
- Review and ensure compliance with all company SOPs if changes arise
- Provide coaching, training, and development to the team focused on service standards and accountability
- Monitor and maintain store inventory
- Responsible for handling and resolving patient issues and escalations when on duty
- Maintain professional working relationships with business partners
- Assist the General Manager in managing the labor budget
Requirements
- Two years of related experience and/or training or equivalent combination of education and experience
- Prior management experience, preferably in retail and/or customer service area is a plus
- Must have prior cash handling experience
- Must possess the ability to train, develop and evaluate a team of 40+ employees
- Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion
- Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices
- Proven ability to analyze data and draw appropriate conclusions to inform policies and procedures
- Ability to interact with customers and team members respectfully and politely
Benefits
- Comprehensive benefits package including paid time off
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