Hybrid Senior SRE/DevOps Engineer, Cloud & SaaS

at Tricentis

• Job title: Senior SRE/DevOps Engineer, Cloud & SaaS
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: AWS, Azure, Cloud, Kubernetes, Linux, Terraform
• Location requirements: Hybrid, Prague, Czech

About the role

• Site Reliability Engineer maintaining cloud infrastructure for Tricentis SaaS Products. Collaborating closely with engineers, focusing on observability and performance.

Responsibilities

• Design, build, and maintain the product cloud infrastructure that enables seamless scaling to support hundreds of thousands of concurrent users
• Develop advanced monitoring systems that proactively alert on symptoms, ensuring rapid response to potential issues
• Leverage tools like Terraform, GitHub actions, and Kubernetes to efficiently manage our AWS or AZURE infrastructure
• Continuously enhance operational processes, making deployments, upgrades, and other tasks as boring and automated as possible
• Collaborate with product engineers on daily basis and influence product architectures designs
• Be part of an on-call (PagerDuty) rotation to respond swiftly to incidents affecting availability, offering support to product engineers during customer incidents

Requirements

• Proficiency in Terraform syntax and GitHub Actions configuration, including pipelines and job management using GitOps
• Working knowledge of SaaS architecture concepts and designs
• Understanding of Kubernetes, including CLI usage and service re-provisioning
• Ability to provision and set up metrics along with managing alerts and silences
• Identify Service Level Indicators (SLIs) that align the team with availability and latency objectives
• Experience with Linux operating system configuration, package management, and troubleshooting
• Working experience with cloud environments like AZURE or AWS and provisioning infrastructure there
• Good cultural fit: clear communication, empathy, curiosity & continuous learning, no blame attitude, but instead supportive

Benefits

• Flexible working schedule (no core hours)
• Learning and career growth opportunities
• 25 days of paid time off
• 3 Sick Days
• 2 days of paid Volunteering Leave per year to get involved in your local community or in a cause that matters to you
• Hybrid work environment, with home-office allowance
• Meal allowance
• Pension Contribution
• Life & Disability Insurance
• Paid Sickness Leave
• A team of passionate professionals who are experts in their fields
• Events for employees to learn, celebrate and socialise (training sessions, hackathons, parties, sports events, board game gatherings, BBQs) and much more