Business Systems Analyst serving as a liaison between business and IT for process improvements. Responsible for system requirements, quality assurance, and stakeholder management in a hybrid environment.
Responsibilities
Define and document requirements for system functionality, performance, security, and internal controls
Capture current state and future state processes for gap analysis, improvements, and training
Communicate effectively with internal and external teams to ensure successful delivery of functional requirements and solutions
Support technology evaluations, RFP processes, impact analysis, and feasibility studies
Collaborate with vendors during selection and implementation
Contribute to solution recommendations and business case development
Serve as the liaison between business units, technology teams, and support teams to understand needs and align solutions
Collaborate with peers across project management, process management, application management, and testing to share best practices
Develop and execute test cases for functional and regression testing, track defects and drive resolution
Coordinate user acceptance testing with business stakeholders
Prepare application administration documents, end-user documentation, and application training to end-users
Assist in troubleshooting and resolution of issues
Ensure modifications or upgrades are authorized, tested when applicable, approved, and implemented appropriately
Ensure proper application monitoring is in place and reviewed
Understand risk and compliance controls and work with the compliance team to ensure controls are met and/or mitigated
Conform with all regulations, policies, and work procedures
Requirements
Bachelor's degree in a related field or equivalent knowledge
Minimum related work experience of 5-7 years
Proven experience in requirements gathering and documenting
Experience with quality assurance and testing methodologies
Strong business process analysis and mapping skills
Knowledge of standard SDLC methodologies
High experience with MS Office products (Word, Excel, Visio, & PowerPoint) as well as SharePoint
Financial Services and Insurance industry experience preferred
Experience with Data and Monitoring
Experience with Agile development, Scrum, and DevOps
Experience with cloud technologies
Ability to explain technical requirements to developers and provide pseudocode
Benefits
Competitive Pay
Bonus for Eligible Employees
Benefits Package
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Career Training & Development Opportunities
Health and Work/Life Balance Benefits
Paid Time Off starting at 160 hours annually for employees in their first year of service
Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays)
Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child
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