Project Manager supporting Sandvik's digital transformation in Service Operations. Facilitate Agile and Waterfall project delivery with team coaching and stakeholder collaboration.
About the role
- Client Service Project Manager overseeing client accounts at Toppan Merrill. Ensuring internal and regulatory needs are met while building relationships with executive clients.
Responsibilities
- Lead and/or assist with the preparation of various client disclosure documents
- Develop and foster positive relationships with executive level clients by actively participating in client meetings and/or onboardings
- Coordinate with fellow project managers, clients, and internal teams to ensure requested services are completed
- Ensure resolution to client inquiries by acting as first point of contact, directing and/or escalating concerns to the appropriate internal teams
- Document all client activities on our internal workflow tool to ensure proper detailed documentation for job tracking and billing
Requirements
- 1+ years of experience in a client service environment
- Experience in financial services industry a plus.
- Talented role model in the delivery of service, with demonstrated successes in high-caliber client facing environments
- Possess a keen awareness of deadlines and a willingness to work with team members or alone for optimal productivity
- Understanding of financial document types and the ability to clearly communicate objectives are key attributes in our time-sensitive and deadline-driven business
- Willingness to be flexible and to work overtime hours as needed during the week and on weekends
Benefits
- Enhanced Medical, Dental, Vision and Life insurance for employees and dependents
- 401(k) with company match with full vesting from date of hire
- Paid time off including vacation, sick, community involvement, bereavement, jury duty, and holidays.
- Paid parental leave
- Paid community involvement/volunteer days
- Wellness Resources and Employee Assistance Programming
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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