SIP - Customer Account Manager developing and implementing sales strategies in the B2B telecom market. Engaging wholesale customers and driving sales success in a hybrid work environment.
About the role
- Senior Partnerships Lead driving revenue growth across CPAi, tenancy, and revshare for TopCashback. Leading a team and executing the US partnerships strategy in a hybrid work environment.
Responsibilities
- Own the growth, development and performance of direct reports
- Run the operating rhythm for the function, including 1:1s, performance reviews, pipeline hygiene, and forecast accuracy
- Translate priorities into clear team focus, timelines, and execution plans
- Drive consistency across communication, planning, and partner experience
- Execute against commercial priorities set in collaboration with the VP, with accountability for results and clear reporting on progress, risks, and outcomes
- Identify and progress impact opportunities across tenancy, rate increases, revshare improvements, and new partner opportunities
- Ensure consistent business development execution across the team, including new merchant sourcing, outreach, and application activity
- Deliver against agreed revenue targets and clearly report on KPIs versus forecast
- Support the VP in strengthening competitiveness through rate strategy and effective use of placements
- Maintain clear visibility into new business activity and ensure it is tracked, prioritized and progressed through the pipeline
- Work in close partnership with the VP of Partnerships to ensure strategy is executed effectively and feedback flows both ways
- Collaborate on forecasting, planning, and prioritization
- Provide clear reporting on progress, risks, and outcomes
- Bring recommendations on process, tooling, and ways of working for review and approval
- Lead the day-to-day execution of partner strategy, balancing partner needs with internal priorities to build durable, high-performing relationships
- Ensure partner relationships across team are managed with consistency, transparency, and commercial discipline
- Own pipeline execution and visibility, ensuring leadership has a clear, reliable view of performance and risk
- Create clear visibility for leadership: What’s committed, what’s likely, what’s at risk, and mitigation plans
- Partner closely with Marketing, Ops, Finance, and Business Insights to execute campaigns cleanly
Requirements
- 4-6+ years in affiliate marketing, partnerships, ecommerce, or performance marketing
- Proven experience managing a team (directly or as a senior lead)
- Strong track record in negotiation (rates, tenancy, revshare, media)
- Highly analytical: Comfortable with forecasting, pacing, and performance reporting
- Strong communicator who can represent the business with confidence and clarity
- Experience working with cashback/loyalty publishers (preferred)
- Experience with Affiliate Networks such as Impact, CJ, Partnerize, Rakuten or similar (preferred)
- Familiarity with retail and travel affiliate ecosystems and agency models (preferred)
Benefits
- Competitive salary
- 401(k) with company match
- Medical, dental, vision
- Paid Time Off: 20 days available immediately + parental leave
- Hybrid working: 3 days office / 2 days remote
- Travel opportunities for industry events and conferences
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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