Site Safety Specialist promoting Prime Controls' safety culture while ensuring compliance with health and safety standards.
About the role
- Manager, Service Delivery leading B2B service deliveries ensuring consistent performance at T-Mobile. Mentoring teams and coordinating cross-functionally for high-quality service delivery.
Responsibilities
- Leads a team of Service Delivery Specialists to execute standardized B2B service deliveries
- Monitors execution health proactively and intervenes to prevent delivery drift or compliance risks
- Balances customer experience, throughput demands, and compliance requirements
- Coordinates cross-functionally to resolve delivery blockers
- Implements operational rigor and continuous improvement initiatives
- Supports compliance with defined operational frameworks and company policies
- Develops and mentors team members through strong people leadership
Requirements
- Bachelor's Degree in Business Administration, Information Technology, or Related Field (Required)
- Master's/Advanced Degree in Business Administration, Information Technology, or Related Field (Preferred)
- 4-7 years managing service delivery teams in a B2B environment (Required)
- 2-4 years leading cross-functional coordination to resolve delivery blockers (Required)
- 4-7 years implementing process improvements and monitoring execution health (Required)
- Knowledge of standardized B2B service delivery models and methodologies (Required)
- Ability to build, inspire, and manage high-performing teams (Required)
- Skill in coordinating with internal and external stakeholders (Required)
- Experience in monitoring execution health (Required)
- Ability to proactively identify, analyze, and intervene in delivery drift (Required)
- Knowledge of Lean and continuous improvement techniques (Required)
- Skill in defining and using metrics and scorecards (Required)
- Ability to maintain a customer-focused approach (Required)
- Ability to negotiate and resolve conflicts (Required)
- Knowledge of regulatory and operational compliance requirements (Required)
Benefits
- Medical, dental and vision insurance
- Flexible spending accounts
- 401(k)
- Employee stock grants
- Employee stock purchase plan
- Paid time off
- Up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service & home internet discounts
- Pet insurance
- Access to commuter and transit programs
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Assistant Site Manager ensuring quality delivery on construction projects with a focus on teamwork and problem solving. Working with subcontractors and collaboration across departments for successful outcomes.
Dual Site Store Manager overseeing two Asda Express locations. Leading service quality, colleague development, and operational efficiency in a retail environment.
Store Manager overseeing store operations and team development at Kmart location. Driving sales performance and enhancing customer experience in a retail environment.
Store Manager leading team and managing financial performance at Kmart stores. Ensuring positive culture and customer experience while implementing sales strategies and controlling expenses.
Manage Lloyds Wealth proposition governance while ensuring client - centric, regulatory compliant financial solutions. Collaborate with stakeholders to deliver strategic objectives and enhance client outcomes.
Senior New Technology Introduction Leader evaluating AI solutions across Gas Power Supply Chain. Collaborating with leadership to drive digital ecosystem advancements.
M&A Due Diligence and Integration Manager at PayPal analyzing investment opportunities and leading integration planning. Collaborating cross - functionally to ensure effective M&A execution and growth.
Program Business Manager overseeing departmental activities, managing residency programs at Emory University. Coordinating budgets, evaluations, and communications within the School of Medicine.
Senior Subcontract Manager overseeing compliance and contract management for power generation projects. Facilitating cross - functional collaboration to ensure project success and customer satisfaction.