AI Operations Consultant for Alto Software Group focusing on AI - driven efficiencies and automation across operations and systems. A role supporting cross - functional collaboration to implement impactful solutions.
TS
Hybrid Director, AI Hub Business Relations
Posted 4 months ago
About the role
- Director of Business Relations for the International AI Hub enhancing AI adoption across Tokio Marine Group companies. Connecting AI initiatives with business challenges, ensuring operational readiness, and mentoring teams.
Responsibilities
- Serves as a strategic advisor and liaison between Group Companies and the AI Hub, translating business needs into actionable AI initiatives across Training, R&D, and Governance workstreams
- Facilitates cross-functional workshops to identify high-impact AI opportunities in underwriting, claims, operations, and support functions
- Shapes, validates, and prioritizes AI use cases with measurable ROI/IRR, ensuring alignment with legal, risk, IT, and data governance
- Shares lessons learned, adoption challenges, and success stories across GCs to enhance maturity and reuse of proven solutions
- Builds and maintains executive relationships with internal and external leaders to identify opportunities and ensure operational readiness
- Guides business direction by anticipating needs, identifying opportunities, and making strategic recommendations that support the desired future state
- Communicates effectively with stakeholders to ensure transparency around progress, risks, and outcomes
- Participates in leadership meetings and facilitates strategic planning sessions to align business and technology objectives
- Leads prioritization of AI initiatives based on organizational strategy, workload, and budget, and oversees resolution of escalated issues
- Advocates for change management and facilitates adoption of AI-enabled business transformation
- Represents Tokio Marine Group at industry events, articulating corporate goals and building external partnerships
- Provides input on strategic direction to senior business and IT executives
- Collaborates with global technology teams to ensure effective implementation and governance of AI projects.
Requirements
- 15+ years of progressive experience in the insurance or reinsurance industry, with a focus on analytics, data science, or other quantitative disciplines
- Proven success leading and mentoring high-performing technical or cross-functional teams
- Demonstrated ability to influence executive leadership and deliver strategic initiatives across global, federated organizations
- Advanced degree (Master’s or Ph.D.) in a quantitative field such as Mathematics, Statistics, Computer Science, or Machine Learning preferred
- Strong business acumen, executive presence, and the ability to operate effectively across cultures and regions
- Deep understanding of decentralized organizational structures and the ability to drive collaboration through influence
- Familiarity with AI project lifecycles—from ideation through implementation and monitoring
- Excellent leadership, communication, and interpersonal skills.
Benefits
- Competitive benefits package
- Bonus eligibility on top of base
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