Change & Communications Manager at PwC Australia driving AI adoption through effective change strategies. Leading initiatives across financial services, government, healthcare, energy, and technology sectors.
Responsibilities
Drive effective adoption of AI‑enabled ways of working by translating AI strategy and program outcomes into clear impacts, readiness actions, and behaviour change for people across the firm.
Partner with program leads and change managers to shape and deliver change strategies that support successful business transformation across projects.
Provide senior‑level oversight and support to the design and delivery of change initiatives across workstreams, including communications, stakeholder engagement, and capability uplift.
Designing and supporting training plans and activities across the teams.
Developing portfolio communication plans and writing communications in conjunction with corporate affairs communication standards.
Contribute strategic input to the translation of transformation objectives into practical, executable change plans aligned to business priorities.
Support the planning, sequencing, and integration of change activities across strategy, design, and implementation phases.
Proactively identify risks, issues, and dependencies impacting adoption, advising on mitigation strategies and course corrections.
Support engagement with senior stakeholders and executives by preparing insights, materials, and recommendations that enable effective sponsorship and decision‑making.
Champion a people‑centric approach to change, supporting initiatives that enhance leadership alignment and employee experience.
Work alongside cross‑functional teams to enable delivery of change outcomes, providing clarity, guidance, and problem‑solving support where required.
Contribute to capability uplift initiatives that strengthen change maturity and foster a high‑performing, learning‑oriented environment.
Build and maintain strong, trusted relationships with clients and internal teams through collaboration, credibility, and consistent delivery.
Requirements
Extensive experience in change management across strategy, design, and planning.
Proven track record delivering complex change initiatives and achieving adoption at scale.
Demonstrated ability to engage and influence senior executives, building trusted advisor relationships.
Strong experience developing and leading capability uplift programs for teams.
Relationship-led with strong executive presence; able to command credibility with senior leaders.
Flexible, pragmatic problem solver with a proven ability to navigate organisational complexity.
Outcome-focused and growth-oriented, with a strong sense of accountability for impact and delivery.
Excellent communicator and influencer, able to simplify complexity and drive alignment.
Inclusive, empathetic leader who prioritises employee experience and engagement.
Resilient, adaptable, and comfortable working across diverse sectors and change contexts.
Learning and global mindset to continually adapt and change the more we learn locally about AI and adopt global strategies and knowledge to assist local execution.
Ability to work across Lines of Services to bring together a firm wide change plan meeting the firm and LoS specific needs.
Benefits
Flexibility means trusting you to choose when, where, and how you work—balancing what’s best for you, your team, and your clients to grow and thrive together.
Clear paths for career progression supported by continuous learning and leadership development.
Generous leave entitlements to support your work-life balance - including floating public holidays, birthday leave and ability to purchase additional leave on top of your four weeks.
A world-class parental leave policy offering up to 26 weeks of leave for caregivers, supporting your family and personal life.
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