Business Analyst improving business processes and systems for Tokio Marine North America Services. Collaborating with stakeholders, defining requirements, and supporting operational processes.
Responsibilities
Responsible for business analysis functions in support of Philadelphia Insurance Companies (PHLY), TMNAS IT teams, and the TMNAS BA Practice
Gather and define business and functional requirements
Lead, support, and participate in business requirements gathering for projects and enhancements
Facilitate effective communication between IT teams, business units, and external vendors
Identify and recommend changes to technology that improve efficiency, accuracy, and compliance of business processes
Perform operational support activities
Participate in the full software development life cycle (SDLC)
Conduct operational support turnover activities
Requirements
3+ years’ experience as a Business Analyst
1+ years’ experience supporting underwriting functions in the property and casualty (P&C) insurance sector
Experience with custom developed policy administration systems preferred
Experience with software packages such as Policy Decisions or Advantage
Familiarity with technology platforms that enable the independent agency channel
Familiarity with service management and requirements tools (e.g., ServiceNow, Jira, Azure DevOps, Modern Requirements)
Excellent problem-solving and analytical skills
Experience writing business requirements and functional specs
Ability to decompose complex business and data requirements into specifications for developers and other stakeholders
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