Working student assisting Aurixus GmbH in process automation and integration of AI tools. Focused on building real automation solutions rather than discussing concepts.
TS
Hybrid AI Hub Program and Operations Lead
Posted 4 months ago
About the role
- Program and Operations Lead overseeing AI Hub operations and governance at Tokio Marine Group. Ensuring alignment and execution excellence across AI initiatives in a global enterprise environment.
Responsibilities
- Leads the design and execution of AI Hub operational governance and delivery frameworks
- Manages the global portfolio of AI initiatives across Training, R&D, and Governance workstreams
- Operates project intake, prioritization, and vendor management processes to align with enterprise strategy
- Oversees program delivery performance, schedules, and interdependencies across multiple concurrent initiatives
- Implements structured change management, issue tracking, and risk mitigation processes
- Develops and maintains executive dashboards, KPIs, and budget performance metrics to monitor progress
- Provides actionable insights and recommendations to leadership for portfolio prioritization and decision-making
- Acts as liaison between AI Hub leadership, Tokio Marine Holdings, and Group Company stakeholders to ensure alignment of business and technology objectives
- Facilitates governance meetings, strategic reviews, and leadership updates on AI Hub operations
- Drives continuous improvement in project intake, reporting, and governance standards
- Ensures compliance with internal controls, audit standards, and enterprise governance frameworks
- Supports cross-functional collaboration, communication, and documentation across the AI Hub’s global network
Requirements
- Bachelor’s degree in Business, Information Technology, or a related discipline (Master’s preferred)
- 8–10 years of experience in program, portfolio, or operations management in large, federated organizations preferred
- Proven success in managing complex, multi-stakeholder technology or transformation programs
- Deep understanding of governance frameworks, program planning, and performance management
- Project Management Professional (PMP) certification or equivalent preferred
- Experience managing vendors, cross-functional teams, and third-party partnerships
- Strong analytical, organizational, and problem-solving skills with exceptional attention to detail
- Excellent written and verbal communication skills, with experience presenting to executives and governance bodies
- Ability to navigate organizational complexity, influence senior stakeholders, and drive alignment across regions and functions.
Benefits
- Competitive benefits package
- Bonus eligibility on top of base
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