Global Supply Manager leading sourcing and supply strategy for Agility Robotics’ ecosystem devices. Collaborating with suppliers, managing relationships, and ensuring successful product launches.
About the role
- Major Incident Manager for IT Service Operations at Phoenix Group responsible for resolving critical IT incidents. Leading efforts to restore normal operations and ensuring effective communication with stakeholders.
Responsibilities
- Own and coordinate all major incidents from initiation to resolution
- Rapidly assess impact and make critical decisions under pressure
- Deliver timely updates to executives and stakeholders during incidents
- Ensure suppliers adhere to SLAs and contractual obligations
- Maintain audit-ready documentation for regulatory compliance
- Drive root cause analysis and implement preventive measures
- Produce executive-level reports and track SLA performance
- Activate business continuity plans during severe disruptions
- Ensure effective use of incident management tools
- Maintain authority during high-pressure situations, guiding teams to resolution
- Develop and refine the major incident management process
Requirements
- Significant experience as a Major Incident Manager, preferably within financial services
- Proven track record of managing high-impact incidents in complex enterprise environments
- Expertise in end-to-end incident lifecycle management
- Skilled in stakeholder communication and root cause analysis
- Proficiency in incident management tools (e.g., ServiceNow, Remedy)
Benefits
- £60,000-£75,000 plus an indicative bonus range of 16-32%
- private medical cover
- 38 days annual leave
- excellent pension
- 12x salary life assurance
- career breaks
- income protection
- 3x volunteering days
- and much more.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
Assistant Store Manager representing Check N Go, ensuring outstanding customer service and regulatory excellence in financial services. Handling customer inquiries, transactions and compliance in retail setting.
Assistant Technical Service Manager responsible for coordinating schedules and managing technology implementation at Aramark. Focus on LiDAR technology and maintaining facilities asset inventory.
Manager for Business Performance Analytics at Aviso, a wealth management organization. Responsible for reporting, data analysis, and supporting business outcomes with a collaborative team.
Junior Projektmanager:in supporting the management and coordination of various digital sports products . Contributing to projects like SpielerPlus in a dynamic and engaging team environment.
Clinical Manager leading clinical operations at Ottobock Care's Austin location. Overseeing patient care services and training clinical staff for prosthetics and orthotics.
Senior Manager overseeing payment partnerships and managing relationships with stakeholders at PayPal. Driving strategy and compliance across card network rules and initiatives for the organization.
Retail Store Manager at Best Buy responsible for leading store operations and a team. Ensuring high sales performance and excellent customer experience across multiple locations.
Senior Manager providing risk assurance for analytical and operational activities at S&P Global Ratings. Leading audit teams and leveraging advanced analytics for best practices and processes.
Practice Group Manager providing leadership and support to mental health teams in Georgia. Managing office operations to enhance clinician and patient satisfaction and financial performance.