Data Analyst at Globo focused on audience data analysis and strategic insights for programming. Collaborating within a dynamic team environment to drive decision - making.
About the role
- Senior Data Analyst providing performance analytics that support operational effectiveness in a prominent insurance company. Working closely with data to drive decision-making and improvements across Risk Services.
Responsibilities
- Analyze service delivery performance and operational health metrics to uncover drivers of efficiency, quality, and customer impact.
- Develop performance dashboards and KPI frameworks that enable leaders to monitor trends and evaluate business outcomes.
- Analyze large datasets to identify trends, anomalies, and root causes; translate findings into clear, actionable recommendations.
- Work through a robust backlog by independently prioritizing work, managing deadlines, and delivering high-quality outputs.
- Lead requirements-gathering sessions with business partners; document user stories, acceptance criteria, and measurement definitions.
- Drive conversations with stakeholders across the enterprise to clarify objectives, align on scope, and ensure successful delivery.
- Leverage an understanding of data structures and architecture to troubleshoot data issues and partner with engineering teams.
- Create and deliver polished, data-driven presentations tailored for senior leadership, translating complex analytical insights into business impact.
Requirements
- 5+ years of experience in data analytics, business intelligence, or performance measurement roles.
- Expert-level proficiency with Snowflake, SQL, Tableau Desktop/Server, Tableau Prep, Excel, and PowerPoint.
- Experience working with messy datasets, validating data, and performing complex analysis.
- Familiarity with data structures, architecture concepts, and data engineering workflows.
- Proven ability to analyze large datasets and convert insights into clear business recommendations.
- Exceptional executive communication and data storytelling skills.
- Experience with requirements gathering and structured documentation.
- Demonstrated ability to prioritize work, communicate proactively, and keep stakeholders aligned.
- Familiarity with Agile/Kanban methodologies and tools (e.g., Rally) is strongly preferred.
- Experience in insurance, risk engineering, or related fields is preferred but not required.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities
- Short-term or annual bonuses
- Long-term incentives
- On-the-spot recognition
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