WEB ANALYTICS MANAGER managing data collection and measurement reliability for NordVPN's web ecosystem. Collaborate with teams to ensure high - quality data for effective decision - making.
About the role
- Commercial Data Analyst with ownership of analytics driving decisions at a fast-scaling consumer health company. Building SQL models and BI dashboards with cross-functional team collaboration.
Responsibilities
- Define and maintain a KPI framework and deliver self-serve BI dashboards used weekly by senior leadership
- Own analysis across funnel performance, customer acquisition, conversion, retention, cohort behaviour, and unit economics
- Partner with the Tech Director on data warehouse architecture - including cloud tooling, data modelling, and BI layer design
- Contribute to data pipeline decisions: ingestion, transformations, semantic layer, and reporting infrastructure
- Own data quality - build validation processes, reconcile metrics, and eliminate reporting inconsistencies across teams
- Deliver commercial insight across pricing, product mix, churn, adherence, and customer experience
- Support A/B testing and experiment measurement: test design, measurement plans, and post-analysis readouts
- Improve data literacy across the business through clear storytelling and accessible reporting for non-technical stakeholders.
Requirements
- Advanced SQL skills with a proven track record delivering analytics that drives business decisions
- Experience in DTC, eCommerce, consumer services, subscription, or other high-volume digital environments
- Proven ability to build BI dashboards and reporting outputs that are actively used by leadership teams
- Strong analytical skills - able to translate ambiguous business questions into structured, actionable insight
- Rigorous approach to data quality, metric definitions, and reporting accuracy
- Strong stakeholder management skills across commercial, technical, and operational functions
- Familiarity with data modelling concepts and how to design analytics infrastructure for scale
- Background in healthcare, regulated industries, or repeat-purchase subscription businesses
Benefits
- Competitive Base Salary
- 25 Days holiday
- Performance Bonus
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