Epic Analyst at Cigna supporting application design and enhancements. Collaborating with developers and assisting in systems analysis for healthcare solutions.
Responsibilities
Contribute to the design, enhancement, and maintenance of application solutions that meet defined business needs
Modify and support moderately complex application programs using detailed specifications and established standards
Help ensure applications are reliable and easy to use by participating in coding, testing, debugging, and documentation
Support systems analysis activities by gathering information, identifying issues, and helping define practical solutions
Apply standard development techniques to deliver consistent, high‑quality results while continuing to build technical depth
Assist with research and fact‑finding to support application improvements and database maintenance efforts
Collaborate with team members to implement updates and resolve routine application issues efficiently
Provide thoughtful input and initial analysis reports for review by senior team members
Offer guidance and day‑to‑day support to junior team members as your skills and confidence grow
Requirements
Minimum 2 years of experience in Epic software support, or a related technical role
Hands‑on experience coding, testing, debugging, and maintaining applications in a professional environment
Basic understanding of application development concepts, systems analysis, and structured problem solving
Ability to follow defined processes while learning how to select the right techniques with guidance
Strong communication skills and a collaborative mindset
Experience supporting or working with enterprise applications or databases (preferred)
Exposure to healthcare, insurance, or other regulated environments (preferred)
Familiarity with software documentation and reporting practices (preferred)
Bachelor’s degree in Information Technology, Computer Science, or a related field (preferred, not required)
Interest in mentoring or informally supporting newer team members (preferred)
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