Agile Product Owner managing communication between stakeholders and technology teams at The Cigna Group. Developing business/technical requirements for tools in healthcare sector to enhance service.
Responsibilities
Act as the main point of contact for Technical Product Owners (TPO) on business applications, products, or client requests.
Help develop and implement business/technical requirements from concept to launch and oversee projects.
Influence technical design decisions and provide technical support.
Work with business sponsors, TPO, and System Engineering teams to define business requirements for new and updated applications, products, or client requests.
Stay current with new technical tools and methods to support business needs in the digital BPO space.
Use Express Scripts project tools and methodologies to drive business applications, products, or client requests.
Attend key meetings, ceremonies, and release planning to ensure successful adoption through training or documentation.
Regularly communicate progress and updates to stakeholders.
Prioritize and manage workload to meet project deadlines.
Requirements
High school diploma required; bachelor’s degree preferred.
5+ years of relevant experience with program management or as a product owner preferred.
Knowledge of agile methodology required.
Proficiency in Jira preferred.
General knowledge of Pathfinder and Polaris required.
Proficiency in Microsoft Office suite preferred.
Knowledge of how to create a process map preferred.
Strong business, technical, and financial acumen preferred.
Ability to thrive in a fast-paced work environment preferred.
Excellent communication (oral and written), facilitation, presentation, and organization skills required.
Demonstrated problem-solving and organizational capabilities preferred.
Proven ability to manage multiple projects simultaneously and work well in an ambiguous environment preferred.
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