Technical Services Manager leading the Calgary technical services team at Shermco Industries. Overseeing projects, optimizing resources, and ensuring quality service delivery.
About the role
- Technical Account Manager responsible for strategic IT relationships within Public Sector. Engaging with clients on technology discussions and ensuring compliance with governance, security, and operational standards.
Responsibilities
- Own the strategic IT relationship with assigned client
- Lead forward-looking IT and technology discussions with client IT and Executive stakeholders
- Ensure alignment with Public Sector governance, security, and compliance expectations
- Position TP as a long-term strategic technology partner
Requirements
- 5+ years in technical account, service delivery, or managed services roles
- Strong leadership presence with senior client stakeholders
- Confident communicator with the ability to explain technical issues in business terms
- Ability to lead calmly and decisively during high-impact incidents
- Executive engagement
- Broad enterprise IT knowledge
- Deep understanding of IT service management, incident response, and change governance.
Benefits
- health insurance
- retirement plans
- paid time off
- flexible work arrangements
- professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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