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About the role
- Enterprise Solutions Delivery Manager at Teckro managing product enablement for enterprise clients. Collaborating with cross-functional teams and ensuring successful technology integration.
Responsibilities
- Act as a key customer-facing partner responsible for driving successful adoption of Teckro across enterprise customers.
- Manage the end-to-end lifecycle of product changes and strategic technology enhancements.
- Work closely with Product, Engineering, Growth, Marketing, Sales, and Professional Services.
- Partner with enterprise sponsors to support self-service adoption, integrations, validation readiness, and UAT.
- Drive adoption of self-service capabilities and integrations across enterprise sponsors to enable efficient workflows.
- Identify friction points preventing customers from adopting self-service processes and work to remove barriers.
- Lead integration enablement, ensuring smooth connectivity between Teckro and sponsor systems.
- Partner with Product and Engineering to simplify configuration, onboarding, and establish clear guardrails for enterprise deployments.
- Translate technical/product changes into clear user‑facing implications and operational playbooks.
- Drive and implement structured readiness plans aligned to Teckro’s SDLC and CI/CD pipelines.
- Identify opportunities for automation, standardization, and system enhancements to increase operational efficiencies, minimise risk, and unlock revenue potential.
Requirements
- 5+ years in Technical Project management, change management, product enablement, operations, or similar roles with enterprise SaaS delivery environments.
- Proven experience leading cross‑functional change programs from impact analysis through communications, training and deployment.
- Strong PRD writing and requirements gathering skills; ability to translate feedback and usage data into clear problem statements and solution hypotheses.
- Proficiency with product analytics and in‑app guidance tools (e.g., UserPilot) to derive actionable insights and measure adoption.
- Excellent written and verbal communication skills; able to tailor messages to technical and non‑technical audiences.
- Strong stakeholder management and facilitation capabilities; comfortable driving decisions across Product, Engineering, and Go‑to‑Market teams.
- Detail‑oriented with solid project management skills; adept at operating within tight deadlines.
Benefits
- 25 days holidays, entitlement increases with length of service
- Pension , available immediately upon joining Teckro
- Healthcare
- Life Insurance
- Share Options
- 50% Maternity leave pay after capped length of service
- Paid Paternity leave scheme
- Bike to Work/ Tax Saver Scheme
- Gym/Wellness Allowance
- Sports and Social Club
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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