MAC Coordinator responsible for managing customer change requests on Infobip's Voice platform. Ensuring seamless delivery of MAC orders through cross - functional coordination.
About the role
- Estimator/Project Manager for Zelus Material Handling coordinating projects with cross-functional teams. Engaging with clients and ensuring project profitability in material handling.
Responsibilities
- Reviewing contracts & Purchase Orders, and confirming they align with Zelus Material Handling Inc.’s quoted scope of work and payment terms
- Processing of new orders for presentation to Supply Chain, Engineering/Design, Production & Installation
- Develop and communicate project’s plans with cross-functional teams
- Liaising with clients, suppliers and other Zelus departments
- Communicate with customer to ensure that project’s contract documents, equipment approvals, scheduling of installation and commissioning of equipment is in place
- Administrative Support, preparation of manuals, documents & forms
- Analyze shop drawings as built and other contract required documents to ensure completeness and accuracy.
- Preparing projects’ cost reports & managing projects’ budgets
- Make every effort to maintain project profitability, capturing changes to the scope of work with the customer and warranty charge backs with suppliers
- Accurate, competitive and profitable estimation of customers’ new equipment opportunities
- Utilization of Quoting & CRM software for thorough recording of estimates and customer information
- Reviewing tender documents and specifications
- Follow up on any outstanding estimates
- Support the sales team by turning around the Requests for Quotation in a timely manner
- Ensure compliance with Occupational Health and Safety legislation (OHSA), promote safe working practices including safe equipment operation, hazard reporting, and awareness of rights
- Perform other duties as assigned
Requirements
- Mechanical or Electrical Engineering Technologist/equivalent diploma
- Minimum two years’ experience in material handling or electromechanical systems would be considered an asset
- Experience in construction project management or a manufacturing background is considered an asset
- Knowledge or experience with PMBOK standards & best practices would be an asset
- Previous experience in modernization projects is key
- Excellent time management skills and the ability to effectively support multiple projects to completion; meeting deadlines and budgets.
- Must be organized, detail-oriented and a self-starter; able to work with limited supervision
- Strong interpersonal, risk management skills, works well under pressure and deals with conflict effectively
- Ability to work collaboratively and effectively with other staff and on your own
- Strong computer skills; MS Office
- Experience with AutoCAD & SolidWorks is an asset
- Excellent written and verbal communication skills
- Ability to exercise good judgment in resolving customer service issues
- Demonstrated mechanical aptitude with shop floor tools and processes is a must
Benefits
- Comprehensive benefits package including a health spending account
- RRSP / DPSP Program
- Company BBQ's and social events
- Family, friendly environment
- Profit Sharing
- Tool/Boot Allowance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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