Staff Product Manager for User Generated Content leading strategy and execution for a transformative shopping experience at Walmart. Collaborating across teams to enhance customer engagement and trust systems.
About the role
- Director of Product Management focused on AI solutions at TeamViewer, leading product strategy and team building across various AI-driven initiatives.
Responsibilities
- Actively drive the company’s AI-driven future.
- Focus on forefront AI solutions for Autonomous Endpoint Management (AEM), Remote Connectivity, and Digital Employee Experience (DEX).
- Direct and build a motivated team of Product Managers and Owners, driving a core strategic pillar across the organization.
- Span the full product lifecycle from market analysis and strategy to execution and go-to-market.
- Direct backlog execution, testing, make release decisions, and work directly with strategic customers on requirements and roll-outs.
- Regularly report to the Senior Leadership Team about the latest developments in AI and make recommendations on investment strategy.
- Create and own the product strategy for AI at TeamViewer.
- Build and execute a long term roadmap and drive the creation of business cases.
- Align a marketing and commercial strategy for AI.
- Formulate and communicate the product requirements for TeamViewer AI, direct the product backlog, create ideas for new features and use-cases based on in-depth discovery work with strategic customers.
- Work out a data driven approach on measuring and adapting the product strategy.
- Specify the Use-Cases and Requirements, support the delivery and launches, and continuously observe the success of the Product and translate insights into improvements.
- Work across the organization with stakeholders from R&D, Product Management, Marketing, Sales, Solution Delivery and Business Development.
- Translate industry AI trends into Endpoint Management needs to deliver context-aware recommendations and insights for IT admins and end users.
- Automate End-Point Management and DEX: Apply generative AI to record sessions, generate recommendations and automations, and continuously update a self-help knowledge base and drive faster issue resolution to boost employee experience.
Requirements
- University Degree in Information Technology, Data Science, Business or related field.
- Strong analytical and strategic thinking skill.
- Out-of-the-box thinker.
- Proven Track record of leading strategic product initiatives in the AI space.
- Strong leadership experience of leading multi-skilled teams.
- Experience with user experience design and end user application of AI.
- Expert level in product and project management.
- Ability to work in a senior leadership team.
- Good Understanding of Endpoint Management, Remote Connectivity and DEX solutions.
- Deep Knowledge of current AI, LLM and Machine Learning technology.
- Customer centricity, experience in directly working with customers and partners in the software development cycle.
- Very good understanding of data management concepts and lifecycle (data ingestion, governance, enrichment, value creation).
- Fundamental knowledge of Data Science and analytics, with the ability to translate between data-driven opportunities and product requirements.
- Having worked with agile software development methodologies.
- Excellent communication and presentation skills.
- Fluent in English; German is a plus.
Benefits
- Onsite Onboarding in our HQ office for an optimal start
- Great compensation and benefits packages including company achievement bonus and company stocks, regular salary reviews
- Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
- Public transport friendly offices
- Option to lease an e-bike
- Special terms for local gyms
- Access to Corporate Benefits platform with many discounts
- Regular Team events and company-wide celebrations
- Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
- Hybrid and Flexible work time with up to 60% home office
- Work From Abroad Program allowing up to 40 days of work outside your contracting country
Job title
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