Digital/Technical Product Manager for USAA, collaborating on omni channel product strategies and enhancing customer experiences. Delivering technology products and improving existing solutions across multiple platforms.
About the role
- Senior Technical Product Manager managing Mastercard's open banking connectivity across Europe. Ensuring timely delivery of capabilities and analyzing bank connections for seamless integration.
Responsibilities
- Be responsible for Mastercard’s open banking connectivity across a portfolio of European countries and all banks within those markets
- Manage and prioritise the roadmap for bank connections, including new integrations, new API endpoints, mandated bank updates, and fixes from internal testing or client issues
- Perform deep analysis of bank connections end‑to‑end — covering bank‑specific nuances and data normalisation — and proactively use logs, traces, and error patterns to identify gaps, diagnose issues, and drive resolution with Engineering
- Use tools to create, run, and maintain test scenarios, reproduce issues, and validate fixes
- Partner closely with Engineering teams to ensure timely delivery of new capabilities and high‑quality fixes
- Identify when banks expose new open finance or commercial APIs and collaborate with Engineering to assess integration opportunities
- Support organisation as the subject‑matter expert for connectivity topics
- Build and maintain a network of bank contacts and connections to accelerate troubleshooting and updates
- Identify and suggest improvements to connectivity product management processes, tools, and workflows.
Requirements
- Bachelor's degree is required; an analytical or technical degree from a top-tier institution is preferred
- Extensive experience in product development and/or product management is essential
- Excellent English is required; Spanish language skills are strongly preferred
- Thorough understanding of APIs, Open Banking, Open Finance, developer ecosystems, and financial services is expected
- Outstanding analytical and problem-solving abilities, coupled with strong business acumen; adept at identifying key issues and navigating ambiguity effectively
- Strong collaboration across teams and outcomes's influence through clarity, expertise, and good communication
- Expertise in structuring complex or ambiguous challenges and translating them into actionable steps.
Benefits
- Corporate security responsibility training
- The opportunity to work with a global technology company
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Not specified
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