Consultant responsible for Wellness Center operations and support for health initiatives at Travelers. Overseeing daily activities and member engagement through wellness programming.
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Onsite Senior Managing Consultant, Advisors & Consulting Services – Deploy
Posted 11 hours ago
About the role
- Manage a team of technical project consultants to drive complex client engagements at Mastercard. Oversee project portfolios and enhance client relationships through strategic technical advisory.
Responsibilities
- You will manage a team of technical project consultants that support implementations, technical strategies, or initiatives with significant impact on the organization.
- You will manage a portfolio of projects through the technical and resource scoping phase through delivery.
- Focusing on complexity and inherent risks across a wide range of business areas, where there are strong interdependencies and shared resources, and you will manage the team from their sales identification and definition through to the eventual realization and achievement of measurable improvements.
- Lead complex technical client engagements across a range of industries and problem statements
- Collaborate with project sponsors, technical delivery teams, and senior stakeholders to ensure the effective execution of client strategies
- Establish governance structures, develop technical plans, and manage budgets for the program
- Direct the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value
- Own senior client relationships up to the C-suite to drive commercial success
- Serve as a trusted client technical advisor and generate enthusiasm for the Mastercard team and our recommendations
- Provide leadership to the North American Program Management team as the people leader of the technical group, supporting fast growth from a recruiting and career management perspective
- Lead all strategic and technical aspects such as overall capacity planning and revenue/cost alignment, alignment with senior stakeholders within Services and across other business units
- Lead the Technical program group in sharing best practices, deliver superior quality deliverables, and create a collaborative and inclusive environment
- On individual client teams, guide teams through complex problem solving in support of generating deployments that drive client value
- Own relationships with internal Mastercard stakeholders including Product and Business Development to scope technical staffing projects, create relevant solutions for clients, and build the firm's intellectual capital
- Partner with Global Product Management to ensure achievement of set objectives and identify new opportunities for the team and company to grow.
Requirements
- Undergraduate degree with work experience in technical implementation, technical scoping, consulting, corporate strategy, or product management
- 10+ years of Technical Project/Program Management experience
- Strong Technical and Delivery Expertise - Ability to translate product requirements into technical solutions, support full‑stack delivery, and work across distributed engineering squads.
- Experience coaching and leading teams across large, strategic technical implementation engagements that involve structured problem solving and stakeholder management
- Experience leading senior client relationships
- Deep knowledge of technical delivery management, financials, and organizational leadership
- Experience in managing contingent workforce programs and optimizing partnerships with third party staffing vendors to ensure efficient, compliant, and scalable talent delivery.
- Ability to lead multiple projects and clients in a fast-paced, deadline-driven environment
- Experience in technical delivery of high value strategic, enterprise and or market level initiatives across the financial services sector, including examples of adapting program scope / deliverables to increase or maintain program value
- Able to evidence extensive practical knowledge of the successful delivery of strategic roadmap, PMO, technical testing, service improvement and transformational change methods, frameworks, tools and processes
- Experience leading a team of Technical Project/Program Managers and technical team resources (Backend Developers, Software Engineers, QA Testers, etc.), and knowledgeable in different project management methodologies (Waterfall, Agile, Scrum, etc.)
- Excellent interpersonal skills, and experience building effective internal and external relationships with proven ability to work with both business and technology stakeholders; strong writer, presenter and speaker, comfortable and effective in C-level meetings.
- Credible & persuasive ability to deliver difficult messages with sensitivity
- Enthusiastic and authentic leader with the ability to inspire others and create a collaborative culture of teamwork, accountability, open communication and organizational effectiveness
- Ability to communicate effectively in English
- Ability to travel to client sites on a semi-regular basis
- Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs.
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time and 5 personal days, pro-rated based on date of hire
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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