Hybrid Lead AI/DevOps Engineer

at TASC

• Job title: Lead AI/DevOps Engineer
• Job type: Full Time
• Experience level: Senior
• Salary: $140,000 - $277,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud, Docker, Grafana, Kubernetes, OpenShift, Prometheus, Python, Splunk
• Location requirements: Hybrid, New York City, United States

About the role

• Lead AI/DevOps Engineer driving customer experience strategy at Mastercard. Innovating and problem-solving in AI infrastructure and DevOps initiatives across multiple locations.

Responsibilities

• Lead DevOps initiatives in on-prem environments.
• Design, deploy, and manage scalable AI infrastructure using Kubernetes for reliable orchestration of large language models and related services.
• Develop proof-of-concept solutions for advanced AI use cases, including model context protocols (MCPs), LLMs, retrieval-augmented generation (RAG), and agentic workflows.
• Partner with security and governance teams to ensure AI solutions comply with enterprise policies, regulatory standards, and privacy best practices.
• Collaborate with infrastructure and platform teams to optimize cloud resources for scalable, efficient, and cost-effective AI workloads.
• Work directly with customer teams to gather requirements, deliver innovative solutions, and provide ongoing technical support throughout the AI product lifecycle.

Requirements

• Proficient in DevOps tools such as Splunk, Dynatrace, Grafana, Prometheus, OpenShift Kubernetes, Docker, and Helm.
• Strong hands-on experience with Python; GoLang is a plus.
• Customer-focused mindset with a commitment to delivering simple, valuable solutions.
• Driven by a clear mission to prioritize customer needs.
• Continuously monitor market trends and competitors to inform strategy.
• Proactively engage with customers to understand their challenges and identify impactful solutions.
• Seek complementary products or services to enhance customer outcomes.
• Identify resource gaps and propose sustainable, team-benefiting solutions.
• Communicate technical concepts clearly and concisely.
• Confident and precise communicator, capable of articulating vision and strategy to diverse stakeholders.
• Solution-oriented approach to problem-solving.

Benefits

• insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• flexible spending account and health savings account
• paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time
• 25 days of vacation time and 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• deferred compensation for eligible roles
• fitness reimbursement or on-site fitness facilities
• eligibility for tuition reimbursement