Account Representative I responsible for expanding business relationships with medium - sized accounts. Focused on customer satisfaction while developing new leads in the industrial sector.
About the role
- Field-based Provider Partnerships Senior Manager at Talkiatry connecting medical practices with timely psychiatric care while driving growth and building partnerships.
Responsibilities
- Build and strengthen relationships with physicians, practice administrators, clinical leaders, and referral teams
- Prospect and convert new medical practices into ongoing referral partners
- Manage and grow a book of existing accounts, increasing referral volume and provider satisfaction
- Execute strategic territory plans to hit and exceed referral growth and provider retention targets
- Lead in-office visits, practice presentations, lunch-and-learns, and community outreach
- Establish workflows, troubleshoot barriers, and ensure smooth referral processes
- Maintain accurate and timely account activity in CRM (HubSpot)
- Represent Talkiatry at industry events, community partnerships, and relevant health system functions
Requirements
- 3-6 years in healthcare or healthcare adjacent field sales, physician liaison, clinical outreach, or business development
- Proven ability to meet or exceed referral or sales growth targets
- Experience influencing clinicians, administrators, or healthcare stakeholders strongly preferred
- Comfort working in a fast-growth environment with autonomy and responsibility
- CRM proficiency (HubSpot or Salesforce preferred)
- Bachelor's degree in Business, Communications, Healthcare Administration, Psychology, or a related field
- Ability to travel within assigned territory approximately 75% of the time
Benefits
- Competitive compensation with uncapped bonus potential
- Field autonomy with strong cross-functional support (clinical, operations, marketing)
- A mission-driven culture focused on expanding access to mental health care
- A team-first environment rooted in collaboration, knowledge sharing, and shared success
- Career growth and development, including coaching and a clear advancement path as we scale
- Regular team learning sessions, playbook sharing, and field enablement
- The opportunity to have real impact in your community while building a market from the ground up
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