Commercial Compliance Analyst supporting launch and compliance of commercial field teams at Syneos Health. Collaborating across teams to ensure adherence to regulatory requirements and develop training.
Responsibilities
Assist in supporting the day to day compliance program operations across multiple contracted commercial field teams to ensure adherence to federal, state and local regulatory requirements and company/client policies
Collaborate with clients to assist in developing and implementing Compliance Business Rules, direct marketing expense audit plans and training for commercial field teams
Deliver live compliance training to field employees
Approve and maintain compliance training requirements for field employees and monitor LMS training completion records for new hire, backfill and ad-hoc training
Participate in weekly internal/external work stream meetings to identify, communicate and meet timeline driven deliverables
Assist with development, implementation and continuous improvement of processes that drive compliant behavior across commercial field teams
Coordinate and collaborate with internal business partners and clients to ensure objectives are met within defined timelines
Update/maintain internal trackers, training materials and client specific documents (e.g., compliance business rules, HCP business meal guides, etc.)
Serve as primary point of contact for the HCP Expense Auditing Team; collaborate with HCP Expense Auditing Team and Compliance Manager to resolve compliance concerns and/or potential violations
Monitor expense report log to identify trends and develop 1-pager guidance, training and retrain Field Employees as needed
Work with the transparency team and clients to resolve data issues and CMS disputes
Provide assistance on special department projects and other assigned duties
Requirements
BA/BS Degree and related experience
Excellent oral and written communication skills
Exceptional organizational skills and a keen attention to detail
Demonstrate current working knowledge of various rules, regulations and industry guidance relevant to healthcare compliance
Familiarity with components of compliance programs
Strong interpersonal skills, ability to work collaboratively and cross-functionally
Ability to forge strong working relationships with employees in different disciplines and at all levels of the organization
Demonstrate high standards of conduct and ethics as well as appropriate judgment, independence, and discretion
Ability to maintain confidentiality involving compliance, company information and activities
Ability to be proactive, exercise judgment and manage multiple responsibilities simultaneously
Working knowledge of MS Word, Excel, PowerPoint and Outlook
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