VP of Model Monitoring at Synchrony leading analytics strategy in model risk management. Overseeing high-impact models and ensuring compliance with business and regulatory standards.
Responsibilities
Support the development and execution of the model monitoring roadmap, ensuring the practices are forward-looking, risk-informed, and aligned with business priorities and regulatory expectations.
Lead performance oversight for high-impact models, prioritizing monitoring efforts based on risk, materiality, and business impact—ensuring the right models receive the right level of scrutiny.
Build, mentor, and manage a high-performing analytics team, fostering a culture of innovation, accountability, and continuous learning.
Drive complex performance investigations, including monitoring, reporting, and flagging performance issues to support identification of root causes and business implications and guide coordinated corrective actions.
Oversee the design and evolution of monitoring tools, dashboards, and alerting systems that deliver timely, actionable insights to stakeholders and support informed decision-making.
Maintain enterprise-wide monitoring standards, defining performance thresholds, stability indicators, and explainability requirements that reflect both regulatory guidance and internal risk appetite.
Champion automation and scalability, leveraging technology and analytics to streamline recurring monitoring routines and ensure consistency, accuracy, and long-term efficiency.
Act as a trusted advisor during audits and regulatory reviews, clearly articulating monitoring outcomes, risk mitigations, and the strength of the monitoring framework.
Collaborate cross-functionally with model developers, users, validators, and risk officers to ensure that performance insights are integrated throughout the model lifecycle—from design to retirement.
Continuously evolve the monitoring function, staying ahead of industry best practices, emerging risks, and new technologies to ensure our capabilities remain strong, relevant, and resilient.
Requirements
8+ years of experience model analytics, monitoring, validation, or credit risk strategy within a financial or regulated setting.
Strong technical proficiency in Python, SQL, and data visualization tools like Tableau or Power BI.
Solid understanding of model performance metrics such as KS, AUC, PSI, and statistical indicators of stability and drift.
Ability to synthesize complex technical findings into business-friendly communications and recommendations.
Experience managing multiple projects or monitoring streams, with attention to timelines, quality, and stakeholder expectations.
Experience with data visualization tools like Tableau, Power BI, or similar platforms to create actionable performance dashboards.
Working knowledge of performance drift metrics, stability indicators, and key model health metrics.
Demonstrated ability to synthesize technical insights into business-aligned narratives and actionable recommendations.
Proven project management capabilities with experience leading multiple monitoring initiatives in parallel.
Broad understanding of credit risk, fraud, marketing analytics, regulatory modeling, or consumer lending.
Benefits
Best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
Career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.
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